Hi @davidovic123,
You should have the cache plugin enabled, which might be the reason it is showing the same question. Please exclude that login page from the cache. It will show a new question each time and should allow login using the correct answer.
Regards
Hi, @hjogiupdraftplus
I don’t think it’s the plugin cache.
Because it worked fine before with the plugin cache enabled.
1. I tested it on several different browsers,
2. And even after restarting the PC the next day, the same question still appears and remains stuck.
3. I renamed the plugin folder to disable it, but the captcha and the same question continue to appear!
The captcha stuck on question: 4 × four =
Hi @davidovic123
If you have a caching plugin enabled, it will store the page as static HTML. This could be why you’re seeing the same question each time instead of a dynamic version.
Could you please share the page URL via https://pastebin.com/ ? You can use the “burn after read” option so that it can only be viewed once by me.
Regards
Hi, @hjogiupdraftplus
AIO Security is installed on my other websites. They all have the same settings.
I am considering completely removing AIO Security from this site and performing a new installation.
Delete all files, folders, database tables, to completely sweep the previous installation and start a new one.
I will import the settings from other websites.
Actually, I don’t have access to the WordPress dashboard.
I can access the website and database via FTP and cPanel.
Can you guide me through this process so that I do things correctly?
Hi @davidovic123,
Adding AIOS_DISABLE_LOGIN_LOCKOUT to wp-config.php should disable showing the Captcha question and validating it. Please try that first to login.
define( 'AIOS_DISABLE_LOGIN_LOCKOUT', true );
If the above do not help to delete the AIOS plugin, you should follow below steps.
In extra of remove the plugins files /wp-content/plugins/all-in-one-wp-security-and-firewall,
/wp-content/mu-plugins/aios-firewall-loader.php
tables start with {tableprefix}_aiowps needs to removed also remove from wp_options having “aio”
SELECT * FROM wp_options WHERE option_name LIKE '%aio%'
https://snipboard.io/AVyaWZ.jpg
Please also remove from .htaccess all code between,
“BEGIN All In One WP Security”
“END All In One WP Security”
Also make sure that wp-config.php. , htaccess, .user.ini file in root of the wordpress installed directory do not include the aios-bootstrap.php
and remove aios-bootstrap.php from the same folder you have wp-config.php
Also remove the wp-content\uploads\aios\firewall-rules\settings.php
and wp-content\uploads\aios\firewall-rules\allowlist.php
Let me know if still any issue.
Regards
Hi, @hjogiupdraftplus
I deleted AIO Security as you recommended.
The main ‘aios’ tables were deleted because I enabled the automatic deletion option during uninstallation.
However, some tables are still present. I searched for ‘aios’ in phpMyadmin.
The following tables containing “aio” appear:
email_logs
options
wfconfig
usermeta
wffilemods
wfhits
wfhoover
wfknownfilelist
‘wffilemods’, ‘wfhoover’ and “wfknownfilelist” display files from ‘wp-content/aiowps_backups’ that have already been manually deleted. But they still appear in the phpMyadmin search!
Can I safely delete all these tables manually?
Thank you,
Hi @davidovic123,
No, you do not need to delete all those tables or records related to aios.
Only options table have any records of aio that should be deleted it have settings related to AIOS saved. usermeta another table is there but there should not be a related issue due to it; other tables are not related to AIOS.
SELECT * FROM wp_options WHERE option_name LIKE '%aio%'
https://snipboard.io/AVyaWZ.jpg
Regards
Hi, @hjogiupdraftplus
Let me return to this subject.
I had managed to completely remove AIO Security.
However, for a reason related to the server, I was forced to restore my website to a date when the AIO Security plugin was installed.
I repeated the same uninstallation procedure. I disabled the captcha, canceled the settings, and disabled the firewall. Then I uninstalled the plugin.
Next, I deleted all files related to the plugin.
But the problem is that unlike the first time when the captcha was disabled, this time the login page still shows the captcha even after uninstalling. It is stuck on the same question!
Even though all the plugin’s folders and files have been deleted, the captcha is still present in the login form.
I added this rule to “wp-config”:
define( 'AIOS_DISABLE_LOGIN_LOCKOUT', true );
but nothing has changed.
Why is the captcha still visible even though the plugin has been completely deleted?
https://app.screencast.com/BkaIJDePVQghb
Thanks,
Hi @davidovic123,
Can you please cross-check if any cache plugin is enabled, which might have cached a page?
AIOS adds a captcha field to the login form using a hook of the plugin, so if the plugin is removed (Deactivated), it should not add that field.
You can remove the plugin files from /wp-content/plugins/all-in-one-wp-security-and-firewall folder.
Regards
