• Resolved gilcodedevelopment

    (@gilcodedevelopment)


    Seems like the plugin is working with Variable Product but not simple one…

    Premium version of plugin.
    Uncode Theme.
    Wordpress: 5.7.1

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    @gilcodedevelopment , thanks will check on this.

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Hello @gilcodedevelopment ,

    I checked with Variable & Simple product but It seems fine in my end.

    https://snipboard.io/1JuFay.jpg, https://snipboard.io/QPx0qJ.jpg

    Can you check your “/themes/{theme-name}/woocommerce/” folders and see if there’s any file name simple.php?

    Thanks,
    Glen

    Thread Starter gilcodedevelopment

    (@gilcodedevelopment)

    Yes I found simple.php in /themes/uncode/woocommerce/single-product/add-to-cart/simple.php. I don’t understand the pics, you show me the page of a simple product, but the issue is that in the order page I can’t see the upload files. Also once that order is paid, inside the admin order page, the uploaded files aren’t shown.

    So,
    In variant products all works, simple product, cart, checkout, admin order page.
    In simple products only the simple product page works.

    Thanks !

    Plugin Author Glen Don Mongaya

    (@glenwpcoder)

    Sorry, I thought the upload doesn’t show up or not working on simple product.

    That’s why I show you those screenshots.

    Anyway, I will try debug again and see if can replicate the issue on admin order page.

    Thank You.

Viewing 4 replies - 1 through 4 (of 4 total)

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