• jojogingerhead

    (@jojogingerhead)


    Hello

    I have installed this plugin and successfully managed to upload a short 15 second film (size 39.4MB) but the SimpleDropBox folder isn’t appearing in my Dropbox folder so I don’t know how to access the film I uploaded?

    I followed instructions in setup and didn’t receive any error messages.

    When I goto settings>simple dropbox and look at the settings for this plugin, under the account information, if I click on ‘dropbox’ it takes me to my dropbox but comes up with an error message saying /SimpleDropBox doesn’t exist.

    The webpage with the form on is here: http://www.finalstatus.co.uk/submit

    Would you know what has gone wrong and how to resolve it?

    Many thanks

    Jo

    http://ww.wp.xz.cn/extend/plugins/simple-dropbox-upload-form/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author hiphopsmurf

    (@hiphopsmurf)

    Try uploading a smaller file like a picture and see if it uploads it then, Most servers have a restriction on upload size set in the php.ini file.

    Thread Starter jojogingerhead

    (@jojogingerhead)

    Hello

    Thank you for getting back to me so quickly!

    I tried uploading a small photo file and it all works on the webpage. The problem is in the Simple Dropbox settings in dashboard. When I click on ‘dropbox’ under the account information heading in top right, it redirects to my dropbox account int he browser then comes up with ‘The folder ‘/SimpleDropBox’ does not exist.’

    And also I don’t see a /SimpleDropBox folder in my dropbox when I check as well.

    I don’t know where the files I am uploading are going?

    Plugin Author hiphopsmurf

    (@hiphopsmurf)

    The folder would be created once the file was uploaded to dropbox but since the folder is not there, it means the file is not making it off your server. I have been getting allot of feedback from users and it seems most hosts are blocking outgoing connections to dropbox. So I would check with your host first and make sure the host you are on is not blocking the outgoing connection with a firewall.

Viewing 3 replies - 1 through 3 (of 3 total)

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