Simply Does Not Work

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    7 years, 4 months ago

    Hi,
    thanks for your message.
    This usually is related to caching, you could easily check if that’s your case by adding “?anything” to your image’s URL and see if it returns the new image or not?

    I would appreciate your follow-up on this,
    Alex

    ipanema99

    (@ipanema99)

    7 years, 3 months ago

    The plugin is not working for me either –– it adds the replacement image to the media library, but leaves the original target image unchanged. I tried looking at the image using the URL suffix “?anything” but this continues to show the original image.

    I experience the same behavior with WordPress 5.0.3 and 5.1.
    (I am using a Divi theme, but don’t believe that is relevant to the media library)

    Thanks for your help!

    ipanema99

    (@ipanema99)

    7 years, 3 months ago

    I’ve resolved the problem by deactivating another plugin, which seems to have been conflicting. Thanks.

    Plugin Author ShortPixel

    (@shortpixel)

    7 years, 2 months ago

    Thank you for your follow up on this @ipanema99 – could you please also mention the conflicting plugin, it may be helpful to others as well.

    Thanks,
    Alex

Viewing 4 replies - 1 through 4 (of 4 total)

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