Hello @ommi
I’m sorry, but the site is behind a maintenance page and I cannot see what I’m working with. Can you please disable it so that we could assess the situation?
Thanks.
Hi @ommi
Now the site won’t even load for me. π I get a completely blank page – https://ibb.co/k03LtC0
What gives?
Thread Starter
ommi
(@ommi)
these are the issues which im facing after website login I can see my post please check https://ibb.co/Jk7W4fp
Hello @ommi
I see. This looks like the CSS is not loading for some reason. Though, I really need to see the site in order to advise here, as the browser dev tools hold valuable information and these can only be ran with the site being accessible. π
But if the site is inaccessible from the outside, please try first to disable absolutely all caching/optimisation services on the site, as these may affect your workflow if they are not configured properly.
Thanks.
Thread Starter
ommi
(@ommi)
sorry not understand what you saying
do you want me to disable cache plugin?
Yes, let’s start with that. Absolutely all caching/optimisations disabled.
And please, try working out why the site is inaccessible from the outside. Our ability to advise will be very limited if we cannot at least see the site.
Thanks.
@ommi
I understand, but again – I cannot see the site myself, so I cannot advise you anything. This is extremely important to solve. Otherwise, we’ll be playing an endless game of ping pong…
I’m really sorry, but you must make the site accessible for us to diagnose it. It is mandatory.
Thank you for understanding.
Thread Starter
ommi
(@ommi)
I really dont know what happending but now disable plugins just blocksy theme is active
The site is not running Blocksy as far as I can see? π
Thread Starter
ommi
(@ommi)
this time default theme is active
Thread Starter
ommi
(@ommi)
yes problem is with blocksy theme
Thread Starter
ommi
(@ommi)
again blocksy theme is active and again I can see the website