Singnature Bug

  • Resolved Bhupen2050

    (@bhupen2050)


    9 years, 11 months ago

    I believe that Appending signature is not a pro feature since It doesn’t have the pro version “*” marking on it. But Seems like the append department signature checkbox not doing anything at all. Even though when user(admin) replies or posts/saves while checking “append department signature” , its not adding any signature at all. I double checked that i put the department signature in “department” wp admin menu section panel. Could you guys take a look. Thanks

    Bhupen T.

    https://ww.wp.xz.cn/plugins/js-support-ticket/

Viewing 1 replies (of 1 total)
  • Plugin Author JoomSky

    (@rabilal)

    9 years, 10 months ago

    Hi,

    Here is fix.

    Edit ../wp-content/plugins/js-support-ticket/modules/reply/model.php

    Find on line number 64
    $data[‘message’] .= ‘
    ‘ . JSSTincluder::getJSModel(‘department’)->getSignatureByID($data[‘departmentid’]);

    Replace with
    $data[‘jsticket_message’] .= ‘
    ‘ . JSSTincluder::getJSModel(‘department’)->getSignatureByID($data[‘departmentid’]);

    Regards,
    Ahmad Bilal

Viewing 1 replies (of 1 total)

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