Site does not accept subscriptions

  • Resolved YolandaGalicia

    (@yolandagalicia)


    3 months, 3 weeks ago

    I’ve just installed Jetpack on my ww.wp.xz.cn site and when I try and add or import subscribers I get the message, “The site doe not accept subscriptions.”

    How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    3 months, 2 weeks ago

    Hi there, @yolandagalicia,

    Thanks for reporting this issue with the subscribers importer, and sorry for the trouble!

    I understand how frustrating it can be when you tried importing subscribers, and you stumbled upon an unexpected block.

    I’ve escalated your case and shared the full context of the errors with our team so they can investigate that.

    In the meantime, if you notice any changes or have additional details to share, feel free to reply.

    Speak soon, and thanks for bearing with us!

    (Internal ref: Slack C02KQQH9M/p1770362532468199)

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    3 months, 2 weeks ago

    Hi there, @yolandagalicia,

    I have good news! We identified a block that we fixed, so everything is working now on your site.

    We apologise for the inconvenience 🙂 Let us know if you have any further questions, otherwise you’re all set. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.