Site editor not loading / loading eternally

  • Resolved astrochris99

    (@astrochris99)


    3 years ago

    If I want to edit the main site of my website, I usually use the site editor via “Appearances” –> “Editor”
    However, for some time, the site editor just does not load. In the window, there is a spinning circle which turns and turns and turns, but nothing happens.

    Consequently, I cannot modify the main site.

    The problem occurs both using Firefox and Edge latest versions. I have updated all plugins, wordpress itself and the theme twenty twenty one.

    I give a screenshot.
    https://cryptpad.fr/file/#/2/file/pZvYrU3mE42DLDBIznVRaR42/

    It would be nice if somebody could give me a hint on how to fix this.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • abletec

    (@abletec)

    3 years ago

    Hi, astrochris99, & welcome. Before we go too deeply, please check your wp-config.php file for the following line:

    define( ‘DISALLOW_FILE_EDIT’, true );

    Please also check your theme’s functions.php file & any code plugins you may have on the site for code snippets that would disable your file editor. I certainly tend to do this as not doing so gives hackers free rein if 1 happens to get in, but if they do, I guess they’d have it anyway. Just makes it that little bit harder though.

    If that’s not applicable, please check your site health check & copy anything that’s being shown there to us in your next reply.

    Another step is to disable all plugins & see if that resolves the problem. If so, then reenable plugins 1 by 1, checking the site each time to see whether the editor becomes disabled. If so, then you know the culprit plugin. If you have caching enabled on your site, disable it please while you’re doing this, else your changes may not appear, & you’ll be beating your head against a wall wondering why.

    Looking forward to hearing from you.

    Thread Starter astrochris99

    (@astrochris99)

    3 years ago

    Thank you for your reply and advice.

    I did not find define( ‘DISALLOW_FILE_EDIT’, true ); or something similar in any of the files.

    Fortunately, WordPress provided an update to version 6.2.1 today. I installed the update and now the site editor works.

    In any case, thanks again for your support.

    abletec

    (@abletec)

    3 years ago

    astrochris99, I’m so glad things are now working properly. If you would please, mark this topic as resolved so other forum volunteers don’t think you continue to need assistance.

    Very interesting site, btw.

    Thread Starter astrochris99

    (@astrochris99)

    3 years ago

    Thanks for your quick feedback and for interest in astronomy!

Viewing 4 replies - 1 through 4 (of 4 total)

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