Site inaccessible 403 error

Resolved ldiano
(@ldiano)

11 years, 8 months ago

Our site is accessible yet we keep receiving this message when connecting JetPack.
“Your website needs to be publicly accessible to use Jetpack: site_inaccessible
Error Details: The Jetpack server was unable to communicate with your site [HTTP 404]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/”

We don’t see anything block xml-rpc, as far as we know.

Any help you can provide is greatly appreciated!
http://footieproject.thepowerinsport.com

https://ww.wp.xz.cn/plugins/jetpack/

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic 🚀

11 years, 8 months ago

Jetpack appears to be properly connected to your WordPress.com account now. Have you managed to solve the issue by yourself?

Thread Starter ldiano
(@ldiano)

11 years, 8 months ago

Yes we were in a bit of a crisis and our service provider was able to help out.

Here is what they found

“According to http://jetpack.me/support/debug/ , your xmlrpc is not responding correctly. The cause for this is the following section of .htaccess in your home directory:

<Files “xmlrpc.php”>
Order Allow,Deny
deny from all
</Files>

I commented this section out and it is now able to connect normally. “

Thank you for your reply Jeremy!

dehbach
(@dehbach)

11 years, 8 months ago

Hi–

We are having this same error. The site is http://deliciouslovelyhappy.com/

As soon as I upgraded to 4.0 this started happening. I have deactivated all my other plugins and reinstalled jetpack, to no avail.

When I go to http://deliciouslovelyhappy.com/xmlrpc.php the output is “XML-RPC server accepts POST requests only.”

Thanks.

Thread Starter ldiano
(@ldiano)

11 years, 8 months ago

Our fix above worked for us, fortunately.

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic 🚀

11 years, 8 months ago

@dehbach Could you please start your own thread, as per the Forum Welcome?
http://ww.wp.xz.cn/support/plugin/jetpack#postform

Thank you!

dehbach
(@dehbach)

11 years, 8 months ago

Done, see here: http://ww.wp.xz.cn/support/topic/jetpack-cant-connect-on-wordpress-40?replies=1#post-5992942

tush4r
(@tush4r)

10 years, 10 months ago

Hi all, I had this issue and after struggling a lot I was finally able to add a rule in .htaccess and get the things working. Later I wrote a complete article on it, if you wish you can see that as it wouldn’t be a good choice to add it here.

http://edbinx.com/2015/08/02/solve-jetpack-site-inaccessible-403-error-xmlrpc-php-wordpress/

Thanks in advance.