Hello @breadf,
Unfortunately, the screenshot is not displayed.
It doesn’t look like your site’s IP. It could be your IP. But there is also a possibility that there is some error on the site, and the blocking screen is shown erroneously.
Try changing the IP: visit through another provider or use a VPN.
Thread Starter
breadf
(@breadf)
Thank you for the videos.
This trick will help you bypass the blockage: https://cleantalk.org/help/security-faq#bypass_block.
What caching solutions are used on your site? At the hosting level and as a plugin.
Clearing the cache should help. You need to find a way to eliminate the caching of our plugin’s blocking page.
Thread Starter
breadf
(@breadf)
I am using litespeed cache.
And what caused this? will it happen again?
Thread Starter
breadf
(@breadf)
What does this mean:
43.159.132.207
Hostname: Hostname is not defined (—-this one?)
AS132203 Tencent Building, Kejizhongyi Avenue
<small>Mozilla/5.0 (iPhone; CPU iPhone OS 13_2_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.3 Mobile/15E148 Safari/604.1</small>
If it happens again, please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open. We’ll need additional details about your website.
What does this mean:
43.159.132.207
Hostname: Hostname is not defined (—-this one?)
This means that this IP is not resolving to any domain name
Thread Starter
breadf
(@breadf)
I’ve submitted the ticket with link to this post
Hi,
Disabling caching for 403 responses should help. Please add the 403 0 string to the ‘Default HTTP Status Code Page TTL’ option here:
/wp-admin/admin.php?page=litespeed-cache#ttl
