• Resolved clayblowing

    (@clayblowing)


    `Cannot convert undefined or null to object</p> <pre class=”wp-block-code”><code>in AudienceTiles in AudienceTilesWidget in WhenAnalytics4Active(AudienceTilesWidget) in WidgetRenderer in WidgetErrorHandler in div in Cell in WidgetCellWrapper in div in Row in div in div in Grid in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

    • This topic was modified 1 year, 3 months ago by clayblowing.
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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Thanks for reaching out @clayblowing. Based on the error you’re facing, I suspect this may be related to a third party plugin related conflict. To determine more on this, and ensure it no longer occurs, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. 
    3. Does this occur each time you visit the Site Kit dashboard, or more sporadically?

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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