Site Kit by Google – Analytics

  • Resolved childrenaid2012

    (@childrenaid2012)


    11 months, 1 week ago

    I installed “Site Kit by Google” to use Google tracking and analytict on my site.
    As I tried to uppdate some plugins the site crached.
    My site disapered so I could not get in to my admin panel eaven. I got help from my webproviders support to check it out. They said that the isuue was “Site Kit by Google” and that I should contact Google Support about it.
    So here I am. Site Kit is not active now, so the site is working.
    I need to use Analytict.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    11 months, 1 week ago

    Thanks for reaching out, and sorry to hear you’ve been having trouble. So we can determine more on what may have happened, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Did the support team you communicated with share any details on this? If so please share here.

    Given it sounds you tried to update a few plugins, I suspect this isn’t specifically a Site Kit issue, however, you may have encountered an known multi party plugin conflict, or something went wrong with an update of a plugin.

    If you wish you can also install Site Kit alone right now. If you encounter any problems, I’d be happy to assist you with manually uninstalling or deactivating if required.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    11 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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