Site Kit Error – “A site with the given URL already exists” (Cannot reset)

  • Resolved gregoryburt

    (@gregoryburt)


    10 months, 2 weeks ago

    Hello,

    I’m trying to set up Site Kit by Google on my WordPress site, but I keep getting this error during the setup process:

    "The request to the authentication proxy has failed with an error: a site with the given URL already exists."

    Here’s what I’ve tried so far:

    1. Deactivated and reinstalled the Site Kit plugin.

    2. Cleared cache and disabled other plugins temporarily.

    3. Checked if another admin connected Site Kit (they did not).

    4. Looked for the Reset Site Kit option, but I can’t find it anywhere in the settings.

    5. I even deleted my Google Analytics account, but the error still persists.

    Currently:

    WordPress version: 6.8.1

    Site Kit version: 1.157.0

    Hosting: GoDaddy

    Site URL: https://powertoheal.net/

    I would like to completely reset Site Kit and start fresh, but I can’t find the reset option in the plugin UI.

    Do I need to manually remove Site Kit data from my WordPress database, or is there another way?

    Any help would be appreciated. Thank you!
    • This topic was modified 10 months, 2 weeks ago by gregoryburt.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    10 months, 2 weeks ago

    Thanks for reaching out @gregoryburt, and for sharing the troubleshooting steps you performed. In relation to you attempting to reset Site Kit, which should indeed address this issue, there is one method you can use to reset Site Kit that doesn’t require access to the plugin settings, Tools > Available Tools > Reset Site Kit).

    Can you attempt a plugin reset from there any let me know how you get on? Note that by resetting, all previously connected modules will need to be configured once more, and other administrators if any, would need to set up the plugin once more if they were connected previously.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    10 months, 1 week ago

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Thread Starter gregoryburt

    (@gregoryburt)

    10 months, 1 week ago

    James, please accept my sincere apology for not responding back. It worked perfect. Thanks so much for your support, it is greatly appreciated, and many people are getting the help they need because of it. Warm regards!

    Plugin Support James Osborne

    (@jamesosborne)

    10 months ago

    Not a problem @gregoryburt, appreciate the update. Great to hear that all is working as expected now. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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