• Resolved willuuu

    (@willuuu)


    When I clicked ‘Sign in with Google’ button, the page jump back to the edit.php. And I did try the same steps in chrome Incognito mode, same result. Please let me know what should I do. thx

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter willuuu

    (@willuuu)

    Already put information for Site Kit by Google | Site Health Information.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out, and sharing your Site Health information @willuuu. Based on the checks I’ve been performing on your site, I suspect Site Kit may be making use of a no longer valid callback. I saw this as I can see you’re using a custom directory added to your login URL. To ensure you can connect, please share the following:

    1. Do you recall having set up Site Kit successfully on this site previously? If so, did you have a standard wp-admin path without making use of WordPress in it’s own directory? If so let me know what changes you may have made.
    2. What is the URL you land back on when attempting setup? I ask as this may contain a no longer valid callback URL, based on your previous site. I’m aware it’s an edit.php file, although there may also some Site Kit references added to the URL.
    3. What is your current location? I ask as Google Services may be restricted in some regions.

    Let me know if you have any questions with the above.

    Thread Starter willuuu

    (@willuuu)

    Thanks for your reply, @jamesosborne. I discovered that the issue was with the theme. After activating a different theme, I successfully connected Site Kit. Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    Nice troubleshooting @willuuu, appreciate the update. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

    Thread Starter willuuu

    (@willuuu)

    thank you @jamesosborne

Viewing 5 replies - 1 through 5 (of 5 total)

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