Site kit problems

  • Resolved pb1955

    (@pb1955)


    5 months, 2 weeks ago

    Minified React error #152; visit https://reactjs.org/docs/error-decoder.html?invariant=152&args[]=GoogleTagIDMismatchNotification for the full message or use the non-minified dev environment for full errors and additional helpful warnings.

    in GoogleTagIDMismatchNotification
    in Notifications
    in Header
    in DashboardMainApp
    in DashboardEntryPoint
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

    I have no idea what has happened here and why??

    Thanks

    Poul

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    5 months, 2 weeks ago

    Thanks for reaching out @pb1955. To determine more on this, and ensure you can use Site Kit as expected, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. A screenshot of your dashboard with GA4 reporting enabled. You can use a service such as Imgur or Jumpshare to share a screenshot, while using the form above to share this privately.
    3. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.  This can help indicate a browser or caching related block.

    I can’t be sure to of the cause at this time, but the above will help to discover what’s happening. Once we have this information we can perform some troubleshooting to rule out third party plugin conflicts, or uninstall and reinstall the plugin in the event a plugin update went wrong. Do let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    5 months, 1 week ago

    Many thanks for filling in the form. Unfortunately this doesn’t include your full Site Health information (Tools > Available Tools > Reset Site Kit), or the other information requested above. Not to worry however, we can perform a couple of checks if you’re unable to share. To do so, follow the steps below:

    1. Login to your live site from a Chrome browser incognito window.
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google“.
    5. Check for the same error once more.

    Do let me know how you get on with the above. If the issue no longer occurs while in troubleshooting mode, this points to a third party plugin conflict. Please do share either a list of the plugins you have active, or your full Site Health information (Tools > Available Tools > Reset Site Kit). Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    5 months ago

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    4 months, 3 weeks ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)

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