• Resolved selemedia

    (@selemedia)


    Hello,
    I’m setting up Google Site Kit for my website https://selemedia.org several times on my WordPress site, but I’m facing an issue — none of the setup buttons are working for any of the products.

    I started with Adsense, but when I click the “Set up” button (both from the Dashboard and under Settings), nothing happens. It doesn’t redirect or respond in any way.

    Could you please assist me in resolving this?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @selemedia, thanks for reaching out. Sorry to hear that you’re unable to set up any of the modules within Site Kit. I’d be happy to look into this for you so that you can get these set up.

    Could you please try following the troubleshooting steps here to see if you can connect the any of the modules while in troubleshooting mode?

    If you still encounter the issue in troubleshooting mode, please can you share your Site Health information. You can use this form to share privately if preferred. With this, I can check your site setup to see if anything stands out that could be causing this. Any recordings or screenshots you could share would also be helpful.

    If you have any questions in the meantime then please do let me know.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @selemedia I can see that you have already shared your site health information so thanks for that. I will review this and update if I see anything that stands out. Otherwise, I will await your checks with troubleshooting mode.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @selemedia, I just wanted to follow up with you on this. We have seen another user with a similar issue to yours confirm the issue is with the Hostinger AI Assistant plugin. If you are still facing issues with this, please can you try disabling this plugin and trying AdSense setup once more in Site Kit?

    Let me know if you are able to proceed when this plugin is disabled.

    Thanks a lot, @adamdunnage ! That was definitely the problem. I just deactivated all Hostinger plugins and Google Site Kit worked properly. ✅

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @flavioalencardg Thanks for confirming. We are aware of this issue and are in conversation with Hostinger to try and find a resolution for users. Any updates will be shared here.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @selemedia Just to update you that Hostinger have released an update to their Ai Assistant plugin which fixes the issue you were previously facing with Site Kit. Feel free to enable this plugin once more and if you do encounter any further issues then please let us know.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Site Kit Setup Issue – Buttons Not Responding’ is closed to new replies.