Site layout broken

  • Resolved thedesigngoddess

    (@thedesigngoddess)


    2 years, 8 months ago

    I was working on my website when I reloaded the preview and the layout was suddenly incorrect. When I’m editing on the backend, the website appears as it should but the live website (on desktop) does not. I tried the following:

    -Disabling all the plugins except for elementor
    -Changed themes to “hello elementor”
    -Changed permalinks to “normal”
    -Deactivated & uninstalled the cache plugin
    -Checked the website on different browsers- it seems to be appearing normally on the mobile version through safari but not on the desktop, both microsoft edge and chrome
    -Regenerated the CSS via Elementor
    -Activated safe mode- the issue persisted

    Please see this link for the screenshots: https://maorihair.com/?page_id=2459


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • dimi993

    (@dimi993)

    2 years, 8 months ago

    Hi, I recently had a similar problem. The website suddenly coudn’t find some css files and the styling broke.
    The error logs in my site had a fatal error about functions.php not finding the theme and the whole themes folder was missing.

    Did you make any updates?
    Do you see anything written in the error logs?

    Thread Starter thedesigngoddess

    (@thedesigngoddess)

    2 years, 8 months ago

    There was a critical error with one of the plugins but the plugin has since been disabled and removed from the website but the issue has persisted.

    I have also now additionally tried using really simple ssl and an insecure content fixer plugin but that doesn’t seem to be the issue either.

    Thread Starter thedesigngoddess

    (@thedesigngoddess)

    2 years, 8 months ago

    Rolling back the version of elementor seems to have worked but as this is a temporary fix, I’m still wondering if they may be another solution?

    Plugin Support priyak1996

    (@priyak1996)

    2 years, 7 months ago

    Hi,

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

    I’d also suggest you check out our Elementor Community forum. We have created it to connect Elementor users together and share knowledge.

    ww.wp.xz.cn rules state that commercial products are not supported here.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Site layout broken’ is closed to new replies.