Plugin Author
iClyde
(@iclyde)
Hi @3edigital
In first place please make sure our plugin is enabled on both websites at the same time.
This message may appear when:
a) Your backup is broken or incomplete
b) URL provided by you in Super-Quick Migration does not point to backup file
c) Backup URL is protected by your hosting or some security plugin
You can check If your backup is valid in „Manage & Restore backup(s)” tab at the top of our plugin settings.
The list here can display only valid and restorable backups – if you see your backup here, it’s b) or c) issue.
Possible solution:
We have alternate download method that may solve some issues.
To enable it, go to „Other options” section on the site where you made the backup then:
Enable alternate download method: https://prnt.sc/1slr41w
If that won’t help, you can also upload your file via FTP or our upload area below backups list.
– Before you do that, you can also try to disable security plugin.
And if you want to check if your hosting is blocking your backup, you can try to visit the URL you use in Super-Quick Migration.
You will need to use incognito mode of your browser. Once you enter it, simply paste backup URL in your search bar.
If your backup is not visible on our backup(s) list inside plugin settings, it may be damaged. In most cases you can use this common settings to make new one:
1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm
Also, feel free to use latest beta on both websites:
https://backupbliss.com/downloads/plugins/bmi-betas/backup-backup-1.2.2.9.zip
Let me know if that worked for you 🙂
Thank you!
Plugin Author
iClyde
(@iclyde)
As we didn’t hear any reply in last days.
I can assume that you resolved the issue.
Feel free to open new topic if I am wrong!
Thank you 🙂