site not found error

  • Resolved sikozptl

    (@sikozptl)


    1 year, 5 months ago

    Installing Site Kit to my wordpress website leads to the following error message:”Site Kit von Google: Du musst dich erneut mit deinem Google-Konto authentifizieren. Hier klicken” (Means: I have to authenticate with my google account again”.

    Klicking the link leads to: “site not found”

    I tried everything in the troubleshoot manual. Nothing worked.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 5 months ago

    Hi @sikozptl, thanks for getting in touch. The “site not found” error you’re facing indicates that your site may have previously connected, and when trying to communicate to set up the plugin once more, it’s not recognizing your credentials. So we can determine more on this, and ensure you can get the plugin successfully connected, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Did you reset Site Kit at any stage (Tools > Available Tools > Reset Site Kit)? If you didn’t already try this, please go ahead and do so, before attempting to set up the plugin once more.

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 4 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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