Hello @rosbiffer
I am sorry about the issue you are experiencing and I am happy to assist you with this.
I can see your website loading just fine. Can you please confirm you are still experiencing the issue?
TO disable W3 Total Cach without admin access, you can do it via Cpanel and just rename wp-content/plugins/w3-total-cache/ folder to w3-total-cache_old.
Also, make sure to manually delete the cache folder in wp-content.
I hope this helps!
Thanks!
I deactivated the plugin via admin and it seems that is what stopped the site loading at all. Eventually I had to rename the plug in the plugins folder to get admin to load. Then I renamed the folder back and it worked again and allowed me to reactivate the plugin.
So the question is if I want to temporarily disable to plugin to check if it clashing with anything how do I do it?
Hello @rosbiffer
Thank you for the information.
You can temporarily disable W3 Total Cache the same way as you did it last time, just deactivate it in the Plugins>Installed plugins.
To avoid any possible conflict, you should purge all caches prior to deactivating the plugin.
Thanks!
