Site not showing tracking code with Site Kit

  • Resolved dsk2121

    (@dsk2121)


    5 years, 6 months ago

    Hello,

    Have Site Kit working on WordPress dashboard.

    But for some reason doesn’t install the GA tracking code on site.

    Had to use header plugin to install the code. When deleting the code from the header plugin- the site has no tracking code.

    Shouldn’t Sit Kit, show the tracking code on site without using the header plugin?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    5 years, 6 months ago

    Thanks for reaching out. When you mentioned Site Kit doesn’t install the tracking code are you trying to view the tracking code in your sites source code after connecting the Analytics module? I can see the code placed on your site at present, with what looks like a Site Kit implementation.

    Please check your sites source code from a browser incognito window and let me know if you can view the snippet. If not please share your Site Health information privately via this form and I can inspect your current setup.

    Thread Starter dsk2121

    (@dsk2121)

    5 years, 6 months ago

    Hello James,

    Thanks on the response.

    Yes- Sit Kit/Analytics module is connected. Also, can view the code on site as had used a separate header plugin to install the tracking code.

    I don’t want to be using the header plugin separately to install the codes. Without this, the tracking code doesn’t show on the site.

    Will send the site health information on the form.

    Thanks

    Plugin Support James Osborne

    (@jamesosborne)

    5 years, 6 months ago

    Thanks for sharing. It looks like the Analytics snippet is placed via Site Kit, I noticed the following from your provided Site Health information:
    adsense_use_snippet: yes

    I can also see such code on your site from my side.

    Can you check your sites source code from a browser incognito window after removing the Analytics snippet from your Insert Headers and Footers plugin and check that it appears? You just need to search for any UA- reference.

    Thread Starter dsk2121

    (@dsk2121)

    5 years, 6 months ago

    Thanks James.

    Will check in incognito mode.

    Best

    Plugin Support James Osborne

    (@jamesosborne)

    5 years, 6 months ago

    Great, let us know should you run into any issues and we’d be happy to investigate.

    Plugin Support James Osborne

    (@jamesosborne)

    5 years, 6 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 1 through 6 (of 6 total)

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