SiteKit causing Woocommerce cart issues

  • Resolved junooni

    (@junooni)


    10 months, 2 weeks ago

    The woocommerce cart functionality on my site was not functioning right (auto cart update and coupon function were not working). On running a conflict test, SiteKit plugin turned out to be the culprit. I have had to deactivate SiteKit as of now. Please fix the issue bcz I would like to continue using SiteKit in future.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    10 months, 2 weeks ago

    Hi @junooni, thanks for getting in touch and explaining the issue you are facing. I’d be happy to look into this further for you to see if the issue is indeed Site Kit related and if so work to resolve the issue. To investigate this further, please could you share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. A recording of this happening when you have Site Kit active on your site. Please show this step by step. You can use a service such as Loom to capture the recording and share the video URL here.

    Any other information you think will be useful to us is also welcome. If you have any questions on the above let me know. Once you have shared the above I can review and share some next steps to take should there be any to take.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    10 months, 1 week ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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