• Resolved toprishuy

    (@toprishuy)


    `Cannot read properties of null (reading ‘0’)</p> <pre class=”wp-block-code”><code>in Overview in div in div in ForwardRef in WithWidgetSlug in SearchFunnelWidgetGA4 in WidgetRenderer in WidgetErrorHandler in div in Cell in WidgetCellWrapper in div in Row in div in div in Grid in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @toprishuy, thanks for sharing the error warning you’re facing in your Site Kit. Based on previous reports, and some internal testing, this error may be as a result of a hosting related configuration or change. To troubleshoot this further, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear. 
    3. Do you see any warnings or errors when checking your Site Health status  (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.
    4. Have you tried to perform a Site Kit reset? Note that if you do reset, all users will need to set up the plugin once more.

    Let me know if you have any questions with the above and once you have shared the information I can help suggest some next steps to take to troubleshoot this further.

    Thread Starter toprishuy

    (@toprishuy)

    Thank you for your response.

    I am using the Chrome browser, and I do not see any warnings. I have also performed a reset several times, but there has been no change.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @toprishuy No problem at all and thanks for getting back so promptly. Sorry to hear the reset didn’t work. Thanks for checking for any console errors also. Could I please ask you to share your Site Health information. You can use this form to share privately if preferred. This will allow me to check your setup to see if anything stands out.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @toprishuy I can see you have shared your site health information so thanks for that! Could I next ask you to follow the troubleshooting steps here to see if you encounter the same while in troubleshooting mode with just Site Kit active?

    Let me know if you have any questions in the meantime and I will await your feedback from the troubleshooting.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)

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