• Resolved marybigorange

    (@marybigorange)


    I receive a 500 error anytime I try to access a CPT sitemap. I configured the sitemap with Yoast, but all of my Yoast setting seem to be correct, so I’m wondering if there’s an issue with CPT UI. Here are the errors I receive in the logs: https://ibb.co/1Jw0kW65

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    You should probably check on your hosting PHP error logs as I’m seeing There has been a critical error on this website. when I visit the sitemap url. Something is definitely going on, but it’s hard to say with any certainty that this is something to do with CPTUI.

    Thread Starter marybigorange

    (@marybigorange)

    @tw2113 thank you for your response! The server error logs are below. I tried disabling object cache and increasing memory limit (with the help of my hosting provider) but continue receiving the errors.

    [Fri Jul 25 18:03:04.241815 2025] [php:error] [pid 11311] [client 162.154.63.219:0] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 31592448 bytes) in /nas/content/live/aekotech/wp-content/drop-ins/wp-cache-memcached/includes/wp-object-cache.php on line 1087, referer: https://app.asana.com/
    [Fri Jul 25 18:03:04.477959 2025] [php:error] [pid 24001] [client 52.14.162.62:0] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 31592448 bytes) in /nas/content/live/aekotech/wp-content/drop-ins/wp-cache-memcached/includes/wp-object-cache.php on line 1087

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    This is going to be something you’d want to reach out to your hosting support for. We’re not going to be able to do anything regarding memory issues from our plugin.

    Hosting support would be able to better confirm that memory limits were indeed increased and also potentially help determine what parts of the website are taking up so much memory.

Viewing 3 replies - 1 through 3 (of 3 total)

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