Heres the text when we click on “settings” from the plugin directory.
You do not have sufficient permissions to access this page.
if you have the chance, you maybe want to download and install the previous version and in the settings, deactivate the use of the youtube API
Thank you for the reply.
We cannot open the settings though.
“You do not have sufficient permissions to access this page.”
Which version are you now using VCareer?
David.
Hi, 3.3.1. I am unable to even open the settings and not sure how to change anything.
I saw your response to the other thread, saying you found the problem and would update tomorrow… was that to me or another person?
Both. 3.3.2 is now live – please update to it and let me know if it fixed your problems.
David.
Hi David, I updated successfully. Thanks for the update. While I can now get into settings, which is great, but the spacing issue is still there.
The video appears approximately 2 inches below the text, which was not the issue before the updates.
Can you give me to a link with a video on it and I’ll see if I can see what’s causing the spacing.
David.
Valcorworldwide.com and valcorworldwide.com/media
Thank you kindly!
Jen.
I can see the issue. This is an extract of my video code from your site…
<!-- YouTube Embed v3.3.2 --></p>
<div itemprop="video" itemscope itemtype="http://schema.org/VideoObject">
<meta itemprop="thumbnailUrl" content="http://i.ytimg.com/vi/dPv9iVwLwEA/hqdefault.jpg" /><br />
<meta itemprop="embedURL" content="http://www.youtube.com/v/dPv9iVwLwEA" /><br />
<meta itemprop="height" content="385" /><br />
<meta itemprop="width" content="480" /><br />
<iframe style="border: 0;" class="youtube-player" width="480" height="385" src="http://www.youtube.com/embed/dPv9iVwLwEA?enablejsapi=1&modestbranding=1&fs=1&rel=0&iv_load_policy=3&theme=light&wmode=transparent" allowfullscreen="allowfullscreen" ></iframe>
</div>
<p><!-- End of YouTube Embed code --></p>
The <br /> and paragraph breaks being added, particularly to the meta tags, is causing your issue. But it’s nothing to do with my plugin as I don’t add them – you have a plugin doing this, possibly some kind of caching or speed-improving plugin. I’ve come across this kind of thing before and often a tweak of settings can resolve it. Either that or a theme update is the cause.
David.
Thank you for taking the time.
After we updated our theme we did have a problem with the videos and went back to the older version of your plugin which then worked very well. However, once we updated, we saw the sizing and spacing issue occur again.I am not sure how to relieve the issue.
The settings you refer to… would that be in your plugin? If so, what tweaks of setting to your plugin would you recommend.
No, not in this plugin but whatever plugin was causing it. With it going after an install that may be due to caching. Try going into the Options for YouTube Embed and switching off cache – does a refresh of your site then work?
David.
Emptying cache didn’t work, but unchecking the “Add Metadata Allow rich metadata to be added to code.” seems to have fixed the spacing issue. Now I just need to figure out how to increase the size (width) back to what it was before.
Thanks for all you help,
Jen.
Just figured out how to do the above… in YouTube profiles. All looks good.
Thanks again!
That’s worked but you still have the original issue – by switching off the meta data, your videos will no longer be picked up with rich data by the search engines. Whatever is causing your issue was simply adding line returns to the end of the meta data – switching it off is simply masking your issue.
Going back to the older version of this plugin worked, I suspect, because it didn’t have the meta data option.
David.
