[NSFW] Skipped importing all reviews

  • Resolved Hannah West Design

    (@vesica)


    11 months, 3 weeks ago

    The plugin says it will export/import product reviews, so I installed it on the live and staging sites I’m working on for a client. The export from the live site went fine, but the import skipped all 69 reviews, saying they already exist. Then, when I clicked the View Product Reviews button, I found nothing at all in the list.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    11 months, 3 weeks ago

    Hi @vesica,

    Thanks for reaching out to us.

    To help us investigate the issue, could you please share a sample of the exported file you used? You can upload it to a trusted file-sharing platform (such as Google Drive, Dropbox, or WeTransfer) and share the link here. Before uploading the file, please make sure to remove any sensitive or personal information.

    Thread Starter Hannah West Design

    (@vesica)

    11 months, 3 weeks ago

    I was trying to import to a development site on a different domain. I’ve created a staging site now, so all the information I was attempting to transfer using your plugin is intact. Sorry to waste your time, but I think we’re good to go now.

Viewing 2 replies - 1 through 2 (of 2 total)

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