• Resolved rodbrandt

    (@rodbrandt)


    I created a slide project consisting of 51 slides. All was going well and when I finished, I previewed the project and discovered that the content for the first 3 slides I created had disappeared.

    The slides have not been deleted – just the content. I replaced the content, but when I saved the project again the content disappeared again.

    I have 3 blank slides and don’t know how to get them to save content.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author simonpedge

    (@simonpedge)

    Hi, what happens when you un-check the ‘Loop Slider’ checkbox.

    I think the issue is because of the number of slides, but I need to play with the code further to investigate.

    I responded to the email you sent me – to investigate this I would probably need admin login – so if you can email me a Username/Password login I can investigate further.

    Thread Starter rodbrandt

    (@rodbrandt)

    Unfortunately, unchecking Loop Slider didn’t resolve it. I added you as an Admin and emailed you the log-in. Thanks!

    Plugin Author simonpedge

    (@simonpedge)

    AS PER OUR PREVIOUS EMAIL CORRESPONDENCE:

    Ok I have an idea what the problem may be…

    I created a test slider with 4 slides here:
    http://obscuredevplatformv2.com/homestead/simons-test-post/
    With slides 1,2,3 & 51
    No Issues

    I think the problem is due to the number of slides and is a hosting PHP environment issue.
    There is a PHP setup setting for ‘max_input_vars’ – I think the default for this is 1000 variables, and I think this is being exceed at about slide 48 or 49 with SA Pro enabled.

    You will need to have a look at your hosting cPanel, and look for a PHP settings or setup section. This ‘max_input_vars’ value should be listed there.
    Some cPanels will allow you to increase this value (2000 should be fine), but for others you will need to contact the hosting company to do this.

    Doing the math, with SA Pro enabled, there are 18 POST Variables per slide (only 8 without SDA Pro) – along with the other POST Variables required for the slider settings etc I can see how this will be a problem.
    Haven’t been notified about this issue before, probably because nobody with SA Pro has gone past this 48 slide limit before.

    Thread Starter rodbrandt

    (@rodbrandt)

    Simon, I found a workaround. I disabled the Visual Editor and that allowed me to save all of the slides without any content disappearing. If I continue to have issues, I will see about editing the ‘max_input_vars’ value as you suggested. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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