Slider and variable Products

Hi,

thanks for your quick reply.

Maybe I wasn’t specific enough: The exemplary product has two different attributes (e.g. clasp and size). There are three different versions of clasps (e.g. silver, blue and bronze). There are three SVI galleries corresponding to the clasp attributes. So far, so good. This is what we’ve been working with for years.

However, when I enable the “Slider” option in SVI, the functionality completely stops working in the frontend. Instead of having three galleries corresponding to the clasp attributes, I have one big gallery which I can slide through. I was wondering if this is the intended behavior, as it would make the rest of the plugin basically useless?

It looks like it is the SVi gallery, as it has the following classes: “woosvi_strap svi-horizontal svi-hello-elementor”, followed by “sviproslider” and “swiper svi-gallery-top swiper-initialized swiper-horizontal swiper-pointer-events swiper-autoheight”.

Also some functions (e.g. the “jumping back to the first image”) that are enabled in SVI are working. That’s why I thought that it is maybe a settings problem?

Maybe that already helps you, otherwise I’d need to complete the registration on your page and create a support account for you.

We’re using the paid version.

It seems that this error happens indeed due to a change in the slugs and attributes. Unfortunately, I had to change those.

I tested it with a new product and newly created galleries, this is working fine.

I removed the galleries from an existing product and created new ones, the new ones are generated in the backend, but as soon as I update the product, the galleries are gone. This happens to all existing products. Do you have any idea on how to address that issue?

Hi again,

unfortunately that did not solve the problem. The creation of new galleries in new products is also possible, so I’m afraid it’s a problem connected to changing the attribute slugs and titles?

Thanks!