Hi @marxveix
At first, thank you for choosing our theme and service and sorry for the late reply, we were off for while.
Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.
We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.
P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn
Kind Regards
Hello,
Thank you, i did send email to support. Similar case here, what was the solution? This is not releated to update to wp 6.5, but it did happen at that time, downgraded wp to 6.4 and issue is still there. 🙁
What was issue and solution here? https://ww.wp.xz.cn/support/topic/slider-arrows-missing/
Thank you, MarxVeix
Hi @marxveix
Seems that you user found the solution by himself.
Regarding the arrow issue, I want to assure you that it’s already on our development team’s to-do list, and we’re actively working on it. We understand the importance of addressing this issue promptly, and we’re committed to providing a fix as soon as possible.
Kind Regards
Nick
(@elementoraddonswpr)
Hi all, slider issue fixed, please update to latest version.
Kind Regards,
Nick
Before it did not work, now it works again, Thank you Nick and wprsupport!
You are most welcome!
Feel free to contact us at any time, and we appreciate your continued trust in our services.
Kind Regards
