Slider compatible with Divi theme ?

  • Resolved davidmazza21

    (@davidmazza21)


    4 months, 4 weeks ago

    Dear Support, it seems that with teh DIvi theme the arrow of the slider are not shown.

    Could you help to fix that ? Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Laca

    (@lacadev)

    4 months, 3 weeks ago

    Hi @davidmazza21

    Thanks for reaching out.

    In the free version, the plugin downloads the latest 10 reviews.
    In your case, the slider arrows most likely don’t appear because only 3 reviews are displayed in the widget, so there’s nothing to scroll.

    This usually happens due to widget filtering settings, such as:

    • Hide reviews without comments
    • Filter your ratings (e.g. showing only 4–5 star reviews)

    Please check the widget settings and temporarily disable these filters to see if more reviews appear. If additional reviews become visible, the slider arrows should show up automatically.

    If you believe this is not caused by filtering, please let us know and we’ll help you investigate further.

    Kind regards,
    Laca from Trustindex

    Thread Starter davidmazza21

    (@davidmazza21)

    4 months, 3 weeks ago

    Fixed by removing filter Hide reviews without comments.

    thank you for support

Viewing 2 replies - 1 through 2 (of 2 total)

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