Slider flashes when animation loops | ww.wp.xz.cn

Resolved webmommy
(@webmommy)

6 years, 11 months ago

Hello,

I have used Smart Slider 3 many times, but this is the first time I’ve used it without the main animation and used only the background animation on slides. I’ve noticed after the last slide animation, the slide flickers for a second before restarting. I have researched this online and found a similar issue with a different slider, but have not found a solution. Please help!

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Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Laszlo
(@laszloszalvak)

6 years, 11 months ago

Hi @webmommy

I tried to reproduce this problem on my local test site, but it didn’t occur there.
Please get in touch with use directly at:
https://smartslider3.com/contact-us/support/
and attach a slider export:
https://smartslider3.helpscoutdocs.com/article/370-import-slider
so we can check your settings.

Plugin Support Laszlo
(@laszloszalvak)

6 years, 11 months ago

For case, if somebody would also experience similar problems, I share what we discussed in the support ticket.

The problem was related to that, the background animation was specified only at Slide level at Slide Settings > Animation tab:
https://smartslider3.helpscoutdocs.com/article/1296-slide-settings-animation
however the first slide didn’t have a background animation specified.

Since the main animation was disabled and there was no background animation, it simply flashed in.

Thread Starter webmommy
(@webmommy)

6 years, 11 months ago

I made the change and it worked perfectly. Absolutely excellent support — thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
2 participants
Last reply from: webmommy
Last activity: 6 years, 11 months ago
Status: resolved