• Resolved bvct

    (@bvct)


    Using Vantage Premium Theme from Siteorigin, also use Siteorigin Page Builder.

    On all Themes except the Content, the photographs are blurred. Fashion 1&2 does not work, just see one photograph out of 4
    Carousel 1&2 partly works, selected photo is blurred.
    Flexible 1&2 and Dynamic 1&2, the photographs are blurred
    Thumbnails and Lightbox 1&2 does not work at all. There is a frame but no photographs
    Accordion 1 &2 Photographs are blurred
    For whatever reason another Theme was added. I tried to create a Slider show and know its a theme
    In the options menu, there are two headings, Slider Name and Slider Type. The Slider Type shows up in the Slider Name and the Slider Type there is nothing

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author richteam

    (@richteam)

    Dear @bvct.

    Thank you for posting your question. Maybe images are blurred because when you uploaded you forgot to set the original size of the image and it got too small size for the image. Please try to set the size when you are uploading images, Its on right bottom corner on window. And please give me a link where I can see the slider, I can’t find slider on your website. You got me wrong link.

    Thank You.

    Thread Starter bvct

    (@bvct)

    Here you will find a link using Navigation Type
    http://www.bvct.org.uk/3455-2/

    The images used where taken from the media library. They are currently used in a Meta Slider Slider and they are clear. I will certainly try your suggestion. I am keen to use the Thumbnail theme which does not work at all. I will also deactivate some of the plugins one by one just to check for any issues. Thank you for helping me

    Plugin Author richteam

    (@richteam)

    Dear @bvct.

    Blurry effects of images comes from the image size, you didn’t set the size to original size and it gets 150×150 by automatically.

    Thank You.

    Thread Starter bvct

    (@bvct)

    Hi

    I have used the original size as they are stored in the Media Library, Dimensions: 5184 × 3456. Is there a recommended size for adding images to the slider or do I set the original size in the settings menu.
    I presume the solution offered will sort out the other issues with the various themes.

    Thread Starter bvct

    (@bvct)

    http://www.bvct.org.uk/3455-2/#&panel11-4

    I have tried loading different sizes and the pictures are still blurred. There is better clarity at 500*500 but I want a slider full width. The above link shows what happens in Thumbnail + Lightbox. So far the plugin is not acceptable and I cannot waste more time on a plugin that clearly does not work with WordPress 4.9.1. If you cannot resolve the issues then refund my money.

    Plugin Author richteam

    (@richteam)

    Dear @bvct.

    Please when you are uploading the images there is a select menu on right bottom corner, select the image size to “Full Size” and it will help you to solve your problem.

    Thank You.

Viewing 6 replies - 1 through 6 (of 6 total)

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