• Dear all,

    Very new to creating a website from scratch. love the theme but having troubles understanding it. For some reason, the images on the slider isn’t responsive to mobile. The images get cut off instead of resized. I’ve increased the size from the typical 500px as I loved how it looked on the demo with a bigger dimension.

    Help?

    webpage: http://www.cherasbaptistchurch.com

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Please disable photon module of your jetpack plugin.
    Your images are loading from jetpack servers and not from your own server.

    Clear cache content if you are using a cache plugin, clear browser and mobile browser history before re-visiting your sliders.

    Thank you

    Thread Starter puresecrets

    (@puresecrets)

    Hi Denzel,

    Thanks for your input. I’ve disabled the photon module and cleared the history and data from my mobile but am still seeing a problem.

    Here’s a very newbie question – what is a jetpack and do I need it if I am already running from my own server?

    Thanks.

    Hi,

    Please try disabling WordPress responsive image setting for your slider.
    Let the theme take over and see if it works for you.

    Please go to Appearance -> Customize -> Global settings -> Image settings
    In the WordPress responsive settings section, uncheck your options.
    Save changes.
    Clear browser and mobile browser history.

    Here’s a very newbie question – what is a jetpack and do I need it if I am already running from my own server?

    It’s a plugin that gives you additional features.
    https://ww.wp.xz.cn/plugins/jetpack/

    Not required by Customizr theme to work.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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