Slider loading stalled again

  • Resolved tenkhongco

    (@kienbien1)


    1 year, 11 months ago

    Fix the slider error: when I reload the page, the slider appears in the original green frame, 1 second later, the image appears. Can you put the link in the image?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Zillur Rahman

    (@tozillur23)

    1 year, 11 months ago

    Dear @kienbien1,

    We apologize for the inconvenience. We would like to request you to follow these basic steps:

    1. Clean the Cache:
      Clear the cache of your browser, server, or any caching plugin you may be using.
    2. Update Element Pack:
      Ensure you are using the latest version of Element Pack.
    3. Activate Optimized Image Loading:
      Make sure you have activated the Optimized Image Loading. You can refer to this screenshot for guidance: Optimized Image Loading.

    If these steps do not resolve your issue, please share your website link so we can check it properly.

    Thanks in advance for your cooperation.


    Shahidul Islam

    (@bdkoder)

    1 year, 11 months ago

    Hello @kienbien1 ,

    Thanks for your patience.
    Please set the color to transparent to solve the issue – https://prnt.sc/NvqA2o-8zq69
    And try to use less size of image, so they can load faster.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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