Hi @fcannillo,
Try these:
1. Delete and reinstall the plugin – makes sure plugin files are all there
2. Edit the page and re-enter the shortcode – makes sure there are no special characters there or around the shortcode (for example, a quote might not be a quote)
3. Are you using a page builder? Content needs to run through the “the_content” filter for shortcodes to be run. If the above doesn’t change anything, then it’s likely that filter isn’t being applied. You can try creating a new, test page and putting it there.
Also, does it work when you click on “preview” from the MetaSlider settings page?
i have been having the same problem. the fixes i tried got the images to show up but only as galleries. and yes, the slider works in preview. i’m on wp.org using the lodestar theme, at https://www.carolechabries.com
Hi @carolechabries,
Can you open your own issue? While the symptoms might be similar its not common for the solution to be the same. Also, it wont notify other’s on the thread.
I also do not see any MetaSlider code on that page. When you open a new issue, can you share a link to a page with a slideshow? Thanks
Hi, tried to delete and reinstall plug-in but it come back to work if I re-add slider manually post per post.
If I edit post I cannot see shortcode into html text but I can see (with page inspector) a div called “bloccoslide”
I found slider_big field on postmeta with shortcode (ex [metaslider id=4121])
Any suggest?
Thanks
Hi @fcannillo
That means #3 above is the cause. The theme is using a custom post meta field and not running it through the function that processes shortcodes. You will have contact whomever created the theme.
There’s not much I can really suggest. I tried searching Google for “bloccoslide” but nothing came up.
I’ll mark this as resolved but feel free to follow up as needed.
