• Resolved metravi

    (@metravi)


    Since a few weeks, only the last three reviews are showing and the slider arrows are missing. The slider function is not working.
    When editing the page at the backend, the slider arrows show and the function works, but on live website they don’t work.

    I went through the topics and also tried recreating the widget.

    Please help. Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter metravi

    (@metravi)

    URL: https://www.metravi.com
    MySQL Version: 8.0.39
    WP Table Prefix: wpcb_
    WP Version: 6.8.1
    Server Name: http://www.metravi.com
    Cookie Domain: http://www.metravi.com
    cURL Version: 8.9.1
    SSL Version: OpenSSL/3.2.4
    CSS path: /home/customer/www/metravi.com/public_html/wp-content/uploads/trustindex-google-widget.css
    PHP Info:
    Version: 8.2.28
    Memory Usage: 245.41MB
    Memory Limit: 768M
    Max Upload Size: 256M
    Max Post Size: 256M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 6000 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Google Reviews
    Plugin Version: 12.8
    Options:
    active: 1
    page-details: {
    “id”: “ChIJHfnbhql3AjoRdq9s2ndyb6w”,
    “name”: “\”Metravi Instruments Pvt. Ltd.\””,
    “avatar_url”: “https:\/\/lh6.googleusercontent.com\/-65Q6QG3fswM\/AAAAAAAAAAI\/AAAAAAAAAAA\/VVZqtILB9AI\/s160-c-k-mo\/photo.jpg”,
    “write_review_url”: “https:\/\/www.google.com\/maps\/place\/\/data=!4m3!3m2!1s0x3a0277a986dbf91d:0xac6f7277da6caf76!12e1”,
    “address”: “Godrej Genesis, 16th Floor, Unit 1605, EP &, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India”,
    “rating_number”: “78”,
    “rating_score”: “4.1”,
    “timestamp”: 1749668081
    }
    subscription-id:
    proxy-check:
    style-id: 5
    review-content:

    RATING_TEXT

    Based on RATING_NUMBER reviews

    %platform%

    %platform%

    %reviewer_name% profile picture

    %reviewer_name%

    %created_at%

    %text%

    Plugin Support Laca

    (@lacadev)

    Hi @metravi

    Thank you for your message!

    Please note that our free plugin only downloads your latest 10 reviews.
    If you apply any filters in the plugin—such as “Filter your ratings” or “Hide reviews without comments”—these will hide the reviews that don’t meet the criteria from those 10 only. This might make it look like the slider isn’t working or that reviews are missing.

    Our PRO version allows you to manage and display an unlimited number of reviews, which resolves this limitation.

    Let us know if you have any other questions!

    Kind regards,
    Laca from Trustindex

Viewing 2 replies - 1 through 2 (of 2 total)

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