Slider Revolution – ERROR

  • Konstantinos

    (@stravojohn)


    11 months, 2 weeks ago

    Hello,

    i have the following critical error and my site crushed down. I have no access to my /wp-admin and not even the recovery link. I have deleted the plugin-revo but the problem remains. Any assistance?

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.8.1
    Active theme: Eola Child (version 1.0.0)
    Current plugin: Slider Revolution (version 6.3.1)
    PHP version 8.1.32

    RError Details
    =============
    An error of type E_ERROR was caused in line 147 of the file /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-content/plugins/revslider/revslider.php. Error message: Uncaught Error: Failed opening required ‘/var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-content/plugins/revslider/public/includes/functions-public.class.php’ (include_path=’.:/opt/ecp-php81/lib/php’) in /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-content/plugins/revslider/revslider.php:147
    Stack trace:
    #0 /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-settings.php(545): include_once()
    #1 /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-config.php(81): require_once(‘/var/www/54a99e…’)
    #2 /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-load.php(50): require_once(‘/var/www/54a99e…’)
    #3 /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/wp-login.php(12): require(‘/var/www/54a99e…’)
    #4 {main}
      thrown

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Imran – WPMU DEV Support

    (@wpmudev-support9)

    11 months, 2 weeks ago

    Hello @stravojohn,

    I hope things are going well for you.

    I have deleted the plugin-revo but the problem remains. Any assistance?

    As per the error log, the Slider Revolution plugin is currently active. To conduct a further investigation, I suggest three sections to resolve the issue.

    Before proceeding, do you have the hosting or FTP/sFTP access? Which is necessary to enable the debug log and replace the plugin.

    — Section 1
    As you deleted the plugin, the error log is still pointing to the same plugin, and the plugin version is entirely old. You can check the plugin change log here https://www.sliderrevolution.com/documentation/changelog/ (6.7.34 7th May 2025)

    — Section 2
    Enable the WordPress debug mode and log to get the recent error logs to check which plugin is causing the issue.

    To enable the debug mode and logs, navigate to the Hosting Panel > File Manager or connect the site with FTP/sFTP access, Look for this path
    /var/www/54a99e93-fa6b-4194-9d00-723fbfaa25a0/public_html/

    Edit the wp-config.php, find this define replace value with true or if there is no define, then add it above /* That’s all, stop editing! Happy blogging. */ in the wp-config.php file.

    // Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

    Source: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    This way, the debug mode will be enabled and all the logs will be saved to /wp-content/debug.log file.

    — Section 3
    Open the debug log file and check if the error points to the same plugin. Then navigate to wp-content/plugins/ and rename revslider to revslider-disable. By renaming it, it will be deactivated, and you can replace it with a new plugin.

    If other plugins or themes are in the error log, you can follow the same steps. After obtaining site admin access, replace the theme or plugin with a new version.

    For safety, you can create a backup from the hosting panel if your hosting offers that option.

    Let’s give it a try and share the outcome.

    –
    Kind Regards,
    Imran Khan

    Thread Starter Konstantinos

    (@stravojohn)

    11 months, 2 weeks ago

    Hello,

    actually i’ve deleted the plugin from /wp-contents/plugins so it’s impossible to rename it but the site is still with the error:

    There has been a critical error on this website.

    Thread Starter Konstantinos

    (@stravojohn)

    11 months, 2 weeks ago

    The debug.log now appears the following errors:

    [19-Jun-2025 10:32:31 UTC] PHP Warning: The magic method EolaCore\CPT\PostTypesRegister::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/post-types/post-types-register.php on line 30
    [19-Jun-2025 10:32:31 UTC] PHP Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 203
    [19-Jun-2025 10:32:31 UTC] PHP Deprecated: Optional parameter $attach_id declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:31 UTC] PHP Deprecated: Optional parameter $img_url declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:32 UTC] PHP Warning: The magic method EolaCore\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:32 UTC] PHP Warning: The magic method EolaMembership\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-membership/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:33 UTC] WordPress database error Table 'funnygrannydb.mgVB2_actionscheduler_actions' doesn't exist for query SELECT a.action_id FROM mgVB2_actionscheduler_actions a WHERE 1=1 AND a.hook='wc_schedule_pending_batch_processes' AND a.status IN ('in-progress', 'pending') LIMIT 0, 1 made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
    [19-Jun-2025 10:32:34 UTC] PHP Warning: The magic method EolaCore\CPT\PostTypesRegister::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/post-types/post-types-register.php on line 30
    [19-Jun-2025 10:32:34 UTC] PHP Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 203
    [19-Jun-2025 10:32:34 UTC] PHP Deprecated: Optional parameter $attach_id declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:34 UTC] PHP Deprecated: Optional parameter $img_url declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:35 UTC] PHP Warning: The magic method EolaCore\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:35 UTC] PHP Warning: The magic method EolaMembership\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-membership/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:37 UTC] WordPress database error Table 'funnygrannydb.mgVB2_actionscheduler_actions' doesn't exist for query SELECT a.action_id FROM mgVB2_actionscheduler_actions a WHERE 1=1 AND a.hook='wc_schedule_pending_batch_processes' AND a.status IN ('in-progress', 'pending') LIMIT 0, 1 made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
    [19-Jun-2025 10:32:39 UTC] PHP Warning: The magic method EolaCore\CPT\PostTypesRegister::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/post-types/post-types-register.php on line 30
    [19-Jun-2025 10:32:39 UTC] PHP Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 203
    [19-Jun-2025 10:32:39 UTC] PHP Deprecated: Optional parameter $attach_id declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:39 UTC] PHP Deprecated: Optional parameter $img_url declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:40 UTC] PHP Warning: The magic method EolaCore\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:40 UTC] PHP Warning: The magic method EolaMembership\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-membership/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:40 UTC] WordPress database error Table 'funnygrannydb.mgVB2_actionscheduler_actions' doesn't exist for query SELECT a.action_id FROM mgVB2_actionscheduler_actions a WHERE 1=1 AND a.hook='wc_schedule_pending_batch_processes' AND a.status IN ('in-progress', 'pending') LIMIT 0, 1 made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
    [19-Jun-2025 10:32:41 UTC] PHP Warning: The magic method EolaCore\CPT\PostTypesRegister::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/post-types/post-types-register.php on line 30
    [19-Jun-2025 10:32:41 UTC] PHP Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 203
    [19-Jun-2025 10:32:41 UTC] PHP Deprecated: Optional parameter $attach_id declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:41 UTC] PHP Deprecated: Optional parameter $img_url declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:42 UTC] PHP Warning: The magic method EolaCore\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:42 UTC] PHP Warning: The magic method EolaMembership\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-membership/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:43 UTC] PHP Warning: Undefined property: Vc_Updater::$title in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
    [19-Jun-2025 10:32:45 UTC] PHP Warning: Undefined property: Vc_Updater::$title in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
    [19-Jun-2025 10:32:45 UTC] WordPress database error Table 'funnygrannydb.mgVB2_actionscheduler_actions' doesn't exist for query SELECT a.action_id FROM mgVB2_actionscheduler_actions a WHERE 1=1 AND a.hook='wc_schedule_pending_batch_processes' AND a.status IN ('in-progress', 'pending') LIMIT 0, 1 made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
    [19-Jun-2025 10:32:46 UTC] PHP Warning: The magic method EolaCore\CPT\PostTypesRegister::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/post-types/post-types-register.php on line 30
    [19-Jun-2025 10:32:46 UTC] PHP Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php on line 203
    [19-Jun-2025 10:32:46 UTC] PHP Deprecated: Optional parameter $attach_id declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:46 UTC] PHP Deprecated: Optional parameter $img_url declared before required parameter $height is implicitly treated as a required parameter in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 366
    [19-Jun-2025 10:32:47 UTC] PHP Warning: The magic method EolaCore\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-core/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:47 UTC] PHP Warning: The magic method EolaMembership\Lib\ShortcodeLoader::__wakeup() must have public visibility in /var/www/vhosts/funny-granny.com/httpdocs/wp-content/plugins/eola-membership/lib/shortcode-loader.php on line 28
    [19-Jun-2025 10:32:49 UTC] WordPress database error Table 'funnygrannydb.mgVB2_actionscheduler_actions' doesn't exist for query SELECT a.action_id FROM mgVB2_actionscheduler_actions a WHERE 1=1 AND a.hook='wc_schedule_pending_batch_processes' AND a.status IN ('in-progress', 'pending') LIMIT 0, 1 made by shutdown_action_hook, do_action('shutdown'), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->Automattic\WooCommerce\Internal\BatchProcessing{closure}, Automattic\WooCommerce\Internal\BatchProcessing\BatchProcessingController->remove_or_retry_failed_processors, call_user_func, as_has_scheduled_action, ActionScheduler_Store->query_action, ActionScheduler_DBStore->query_actions
    Imran – WPMU DEV Support

    (@wpmudev-support9)

    11 months, 2 weeks ago

    Hello @stravojohn,

    I appreciate your quick response.

    However, I can see the site is loading fine now. So, are you able to fix the issue? Or do you still need any further help with analyzing a debug log?

    I look forward to hearing from you soon.

    –
    Kind Regards,
    Imran Khan

Viewing 4 replies - 1 through 4 (of 4 total)

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