Slides not saving

  • squarebird123

    (@squarebird123)


    5 years, 7 months ago

    I have created this slider that contains shortcodes on each slide and it’s worked fine until a recent update. Now, whenever i click into the slider (which has 6 slides), it shows the default set up, 3 slides all containing ‘Slide content’. If update the slider, i lose all of the code i originally put into the slider. It’s displaying fine on the front end at the moment as i haven’t hit update. If i clone the slider, the cloned slider shows all 6 slides with the original shortcodes i put in, until i hit the publish button, and then it wipes everything and im back with 3 slides saying ‘Slide content’.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author simonpedge

    (@simonpedge)

    5 years, 7 months ago

    Hmmm. Are you getting any JavaScript errors within your WordPress Dashboard – press CTRL+SHIFT+J keys together to show the JavaScript console.

    Do you have the latest version of WordPress installed?

    Thread Starter squarebird123

    (@squarebird123)

    5 years, 7 months ago

    Hi Simon,

    Thanks for getting back to me. No there’s nothing flagging up in console. And WordPress is on version 5.5.1. I’ve tried deleting the Slide Anything plugin and re-installing it but it doesn’t fix it.

    Plugin Author simonpedge

    (@simonpedge)

    5 years, 7 months ago

    Maybe another plugin is clashing with Slide Anything. To check this:
    – Deactivate (temporarily) all other plugins except Slide Anything
    Test to see if the problem is resolved – if so then there is a plugin clash and then to determine which plugin:
    – Activate plugins one-by-one, and after each plugin activation test to see when the issue returns to determine which plugin is clashing with SA.

    geoj

    (@georgjoutras)

    5 years, 7 months ago

    I am having the same issue, just started. When I duplicate a slide or change an existing slides’ text, nothing occurs although it looks like the change is being saved. WordPress 5.5.2, Avada 7.1.1 No new plugins added so doubtful they conflict. It seems to have started with the wordpress update if I was to guess. Help!

    • This reply was modified 5 years, 7 months ago by geoj.
    geoj

    (@georgjoutras)

    5 years, 7 months ago

    Some more information: The Javascript console did not show any errors while trying to add or modify a slide. It just doesn’t do it..

    Plugin Author simonpedge

    (@simonpedge)

    5 years, 7 months ago

    Within the WordPress Dashboard, under “Settings -> Writing”, there is a new checkbox setting called “Disable TinyMCE Button” – which I added in the most recent update to Slide Anything. Try ticking this checkbox.

    geoj

    (@georgjoutras)

    5 years, 7 months ago

    Tried that, but did not make any difference.

    Plugin Author simonpedge

    (@simonpedge)

    5 years, 7 months ago

    Ok, so there is possibly another plugin (or the theme) clashing with Slide Anything. What you need to do to test this is deactivate all other plugins and then test if the issue is resolved. If it is resolved, then there is a plugin clash, and to identify the plugin in question, re-activate plugins one-by-one, testing after each plugin activation to see when the issue reappears in order to identify the plugin.

    Then, to test if there is a clash with a theme, switch to another theme (temporarily) to see if the problem persists.

    geoj

    (@georgjoutras)

    5 years, 7 months ago

    Sure enough there was a conflict with a code snippet I added. FYI the code snippet added a report tab to the woocommerce ORDERS reports, but was throwing an error due to an incorrect usage of array_merge function.
    Once I disabled that snippet, it works perfectly!! Thanks for your help.

    Plugin Author simonpedge

    (@simonpedge)

    5 years, 7 months ago

    @geoj – I’m glad you managed to find the issue 🙂

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Slides not saving’ is closed to new replies.