Slideshow blank on load

  • Resolved prsystems

    (@prsystems)


    7 years ago

    I have created a view in Slideshow mode which is set to display all the testimonials in an individual category. The problem is that when the page loads there is no testimonial shown. It is only when the allocated time has passed that it changes on to the 1st slide, after this it continues as normal. I can’t see any setting to change this. Please help.

    Thanks, Paul

Viewing 6 replies - 1 through 6 (of 6 total)
  • Miha

    (@mplusb)

    7 years ago

    Hello @prsystems,

    Could you please send me your website’s url so I can see this in action?

    Thank you,
    Mihaela

    Thread Starter prsystems

    (@prsystems)

    7 years ago

    https://www.hathawaylane.co.uk/new/

    There are two testimonial views on this page. The first is a static one. The one closer to the bottom of the page is the slideshow.

    Thanks, Paul

    Miha

    (@mplusb)

    7 years ago

    Thank you, Paul!
    I have investigated this and it seems to be a bug caused by our latest update.
    We will fix it asap and release an update in a day or two.
    In the meantime to fix it please add this code in Appearance > Customize > Additional CSS:
    .strong-content.wpmslider-content { min-height: 200px; }

    This should fix it!

    Please let me know how it goes.

    Best wishes,
    Mihaela

    Miha

    (@mplusb)

    7 years ago

    Hello @prsystems,

    Just wanted to let you know we released the update.
    Really grateful for your understanding during this.

    Best regards,
    Mihaela

    P.S.: you can remove that code after the update.

    • This reply was modified 7 years ago by Miha.
    Thread Starter prsystems

    (@prsystems)

    7 years ago

    Thanks Michaela

    I’ve installed the update and all back to normal. Thanks for the speedy response in dealing with this.

    Paul

    Miha

    (@mplusb)

    7 years ago

    It was a pleasure, Paul!

Viewing 6 replies - 1 through 6 (of 6 total)

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  • 6 replies
  • 2 participants
  • Last reply from: Miha
  • Last activity: 7 years ago
  • Status: resolved