Slow email checker

  • Resolved joeramsay

    (@joeramsay)


    11 months, 1 week ago

    I am finding the web-based email checker very slow, to the point that it just spins the circle and says “Loading ….” and never does bring up a result. This is the case whether I access from the link in my WordPress user list for a specific user, or enter an email address on the site itself. It seems to work once or twice when I first try using it, but then stops returning results. Just “Loading ….”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • SergeM

    (@serge00)

    11 months, 1 week ago

    Hello @joeramsay,

    We will look into this issue as soon as possible. Please, wait up to 3 business days.

    Plugin Support amagsumov

    (@amagsumov)

    11 months, 1 week ago

    Hello @joeramsay,

    We tested the ‘Email Checker’ interface but didn’t notice any problem with its performance. Could you, please let me know the following:

    1. A few examples of the emails you tried to check.
    2. Your web-browser.
    3. Your IP address.

    If you don’t want to share this information publicly, please open a ticket in our support system: https://cleantalk.org/my/support/open

    Thank you.

    Plugin Support amagsumov

    (@amagsumov)

    11 months ago

    Hello,

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)

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