Slow order received

  • pandelea08

    (@pandelea08)


    5 months, 2 weeks ago

    Hello, when I activate the plug in, it s add 2 second extra on ORder receivede page. Do you have any sugestion? thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Delicious Brains Support

    (@dbisupport)

    5 months, 1 week ago

    Hi @pandelea08!

    WP Offload SES Support Team here. Thanks for reaching out with your query! We would be happy to assist.

    Could you kindly check if the issue still happens when the plugin is temporarily disabled (on a staging site if possible)? Are you seeing any errors in the browser console (usually via Inspect > Console) when this happens?

    Also, would you be able to send the debugging information from the Support tab on the site you’re having trouble with?

    1. Go to the Support tab of your install
    2. Scroll down to the “Diagnostic Info”
    3. Copy its contents and paste it in your next response (feel free to redact any sensitive info)
    Thread Starter pandelea08

    (@pandelea08)

    4 months, 3 weeks ago

    Hello I use a Stanging site – when i disable the plug in 1.5 – 2 sec it s faster the order received page.

    debuging 

    site_url(): https://alfa.oleya.ro
    home_url(): https://alfa.oleya.ro
    Web Server: nginx/1.28.0
    WordPress: 6.8.2
    WP Locale: ro_RO
    PHP: 8.3.28
    PHP Memory Limit: 512M
    WP Memory Limit: 40M
    Memory Usage: 34 Mo
    WP Max Upload Size: 256 Mo
    PHP Time Limit: 300
    PHP Error Log: /var/www/593b25db-20c5-43ec-9eb3-e494504fc980/php-error.log
    MySQL: 11.8.5
    Database Name: alfa_ole2_wp1
    Table Prefix: wp_
    ext/mysqli: yes
    cURL: 8.5.0
    OpenSSL: OpenSSL 3.0.13 30 Jan 2024
    fsockopen: Enabled
    allow_url_fopen: Enabled
    Zlib Compression: Enabled
    Basic Auth: Disabled
    Proxy: Disabled
    Blocked External HTTP Requests: None

    Send Mail Using SES: On
    Enqueue Only: On
    Enable Open Tracking: Off
    Enable Click Tracking: Off
    Region: eu-west-1
    Log Duration: 3
    Instantly Remove Successfully Sent Emails From The Log: Off
    Remove Successfully Re-sent Failed Emails From The Log (Pro only): Off

    WP Cron: Disabled
    Alternate WP Cron: Disabled
    Last Run: 15:19:01 2026-01-02 UTC
    Next Scheduled: 11:57:03 2026-01-02 UTC
    Queued: 4
    Failures: 6029

    WPOSES_SETTINGS: Not defined
    WPOSES_LICENCE: Not defined
    AWS_USE_EC2_IAM_ROLE: Not defined

    WP_DEBUG: No
    WP_DEBUG_LOG: No
    WP_DEBUG_DISPLAY: Yes
    SCRIPT_DEBUG: No
    WP_CONTENT_DIR: /var/www/593b25db-20c5-43ec-9eb3-e494504fc980/public_html/wp-content
    WP_CONTENT_URL: https://alfa.oleya.ro/wp-content
    UPLOADS: Not defined
    WP_PLUGIN_DIR: /var/www/593b25db-20c5-43ec-9eb3-e494504fc980/public_html/wp-content/plugins
    WP_PLUGIN_URL: https://alfa.oleya.ro/wp-content/plugins

    Active Theme Name: Oleya
    Active Theme Version: 3.0
    Active Theme Folder: oleya
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.20.1
    Parent Theme Folder: flatsome

    Active Plugins:
    Advanced Woo Labels PRO (v1.27) by ILLID
    City Dropdown for Woocommerce (v1.0.3) by Dabex
    Disable Variable Product Price Range Woocommerce (v1.0) by Geek Web Solution
    Easy Updates Manager (v9.0.12) by Easy Updates Manager Team
    Editor clasic (v1.6.4) by Contributori WordPress
    Facturare - Persoana Fizica sau Juridica (v1.2.6) by Avian Studio
    Green Popups (formerly Layered Popups) (v7.33) by Halfdata, Inc.
    Loco Translate (v2.8.0) by Tim Whitlock
    NETOPIA Payments Payment Gateway (v1.4.4) by Netopia
    Product Catalog Feed by PixelYourSite (v2.0.1) by PixelYourSite
    Product Feed PRO for WooCommerce (v11.4.9) by AdTribes.io
    SamedayCourier Shipping (v1.7.8) by SamedayCourier
    Spam Destroyer (v2.1.3) by Ryan Hellyer
    Use Any Font (v6.2.1) by Dnesscarkey
    WP CLI Login Command Server (v1.5) by Evan Mattson
    WP Offload SES Lite (v1.7.2) by Delicious Brains
    WP Rocket (v3.20.2) by WP Media
    WPC AJAX Add to Cart for WooCommerce (v2.1.7) by WPClever
    WPC Frequently Bought Together for WooCommerce (Premium) (v7.6.9) by WPClever
    WPC Grouped Product for WooCommerce (Premium) (v2.2.2) by WPClever.net
    WooCommerce (v10.1.2) by Automattic
    WooCommerce Email Customizer (v3.28) by cxThemes
    WooCommerce Legacy REST API (v1.0.5) by WooCommerce
    WooCommerce Oblio (v1.0.21) by Oblio Software
    WooCommerce Photo Reviews Premium (v1.4.8) by VillaTheme
    WooCommerce Waitlist (v2.2.2) by Neil Pie
    XL WooCommerce Sales Triggers (v2.10.0) by XLPlugins
    YITH WooCommerce Points and Rewards Premium (v3.7.0) by YITH
    YITH WooCommerce Wishlist (v3.7.0) by YITH
    YellowPencil Pro (v7.5.6) by WaspThemes
    Yoast SEO (v25.9) by Echipa Yoast

    Drop-ins:
    advanced-cache.php - advanced-cache.php
    Plugin Support Delicious Brains Support

    (@dbisupport)

    4 months, 3 weeks ago

    Hi @pandelea08,

    Thanks for providing further information!

    Can you try editing your wp-config.php file your server to replace this line –
     
    define( 'WP_DEBUG', false );
     
    With these lines –
     
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);
     
    This will cause all runtime errors, warnings, and notices to be written to /wp-content/debug.log, which will hopefully yield some better information about what’s going on.
     
    Can you try enabling the plugin again then load the order received page and then send on the debug.log file if created please.
     
    More details about that at https://ww.wp.xz.cn/support/article/editing-wp-config-php/#wp_debug
     
    Once we have finished troubleshooting you should revert that config change and delete the debug.log file.

Viewing 3 replies - 1 through 3 (of 3 total)

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