• Resolved agclarke

    (@agclarke)


    I have been doing the set up of the site with only 30 products. Everything was fine. Then I loaded the full catalogue, 17,000 products.

    Now it take 30 seconds to display the products page and 30 seconds to perform any search.

    Is this normal?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi agclarke,

    Here’s a few things you can try:

    1) Set “Thumbnail support” (in Options->Basic tab): to “Yes” .

    2) You can Set “Product Search” (Options->Basic tab) to either “Name only” or “Name and Description”, as searching Custom Fields can sometimes slow down a page.

    3) Set it so only one layout is loaded (e.g. Thumbnail view only). You can use the excluded_layouts attribute in your shortcode to make sure the other two aren’t loading.

    For example, to show thumbnail view only (replace # with your catalogue number):

    [product-catalogue id='#' excluded_layouts='Detail, List']

    I have to say that I am having the same issue. My catalog loads just as sloooooow as agclarke. I have 700 products in 4 categories, With WP version 4.8.3, PHP 5.6.30.

    Here is the link to the catalog: http://gratefulhippie.org/charity-shop/

    I have tried all of the above suggestions, I am afraid that I must not know what the “excluded_layouts” does. I get that it does not load the layouts selected, but it appears even with the code added, the others still load. How would I know, if its working, or not as the case may be

    I have tried everything from removing all other, widgets, plugins, changed templates, even altered so that only 3 products are shown at a time.

    Absolutely nothing else on my site loads so slow, but for the catalog.

    I would certainty welcome ideas to resolve this load time, if anyone has any.

    Thread Starter agclarke

    (@agclarke)

    Thanks for the quick response. I’ve implemented all the suggested changes to no effect, still very slow.

    What ‘size’ of server is needed on the back end for 17,000 products?

    Thanks,

    Glenn

    Hi agclarke,

    It’s most likely related to the fact that you have 17,000 products in the same catalogue. In testing, we have noticed that it started to slow down around 1500 -2000 products.If you create a catalogue with only 500 products in it. Does it load quicker?
    To get it to load quicker, you would probably have to break them up into multiple catalogues.

    Best regards,

    Hello ghchris,

    The excluded_layouts make sure to remove the views tab on the top. This also prevents the catalogue from loading those views in the background which helps to speed up the loading of the catalogue. If you excluded the layouts List and you can still see the Tab for the List view on the top left of your catalogue it means it is not working. If you excluded a layout, you should not be able to see the Tab. We checked your website and we can see all the Tabs. Please make sure to use the correct shortcode with the same spellings and Capitalizations as shown below:

    [product-catalogue id='your-catalog-id' excluded_layouts='List,Detail,Thumbnail']
    

    Best regards,

    A big thanks to EtoileWebDesign, I did get the shortcode to work. Sadly, the catalog is still really slow to load.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Slow Response Time’ is closed to new replies.