Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Please be sure you use the latest version of LearnPress then go to LearnPress -> Settings -> Course -> Curriculum Settings -> setting like this: https://prnt.sc/Qqx8lLzPZpKK -> Save

    Thanks

    Thread Starter ricardofla

    (@ricardofla)

    @briantp

    Yes, I have version 4.1.6 installed, and this configuration is already done, but it doesn’t solve the problem. Course and lessons take a long time to load. All lessons, quizzes and tests take between 25 and 30 seconds to load.

    Yesterday I exported the site to another server with better performance and redid the entire installation but the problem remains.

    This is causing student complaints.

    Thread Starter ricardofla

    (@ricardofla)

    @briantp

    What do these settings change? I didn’t see any changes to the amount of lessons on the course page, I didn’t see any changes to sections.

    Where on the site is this applied?

    Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Can you send us the URL of the page you need help? Which theme are you using?

    Thanks

    Thread Starter ricardofla

    (@ricardofla)

    @briantp

    I’m using the theme Course Builder V. 3.3.4
    http://www.onlicursos.criarwebdigital.com.br

    Yes. How do I send login data?

    • This reply was modified 4 years, 2 months ago by ricardofla.
    • This reply was modified 4 years, 2 months ago by ricardofla.
    Plugin Support brianvu-tp

    (@briantp)

    Oh, that is our premium theme, so please create a ticket on our support system, our developer team will check for you. This is a forum that only supports the LearnPress plugin.

    Thread Starter ricardofla

    (@ricardofla)

    @briantp

    The theme was purchased from Themeforest and has an active support license. How do I log into your support system or request via Themforest?

    Please let me know the link.

    Plugin Support brianvu-tp

    (@briantp)

    Hi @ricardofla ,

    We have the guide here.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

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