Slowly Process

Resolved hucky
(@hucky)

4 years, 3 months ago

Hello,
It seems that some .js file break problem related to the use of Woocommerce and in particular to the processing of orders in the dashboard of administrators.
We are facing an extremely slow loading of api-fetch.min.js files
Can you please look on your side if the problem comes from Woocommerce ?
Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter

(@hucky)

here my system report :


### WordPress Environment ###

WordPress address (URL): https://jeancloudvape.com
Site address (URL): https://jeancloudvape.com
WC Version: 6.3.1
REST API Version: ✔ 6.3.1
WC Blocks Version: ✔ 6.9.0
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.2.1
Log Directory Writable: ✔
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 3 TB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.3.33
PHP Post Max Size: 2 GB
PHP Time Limit: 1000
PHP Max Input Vars: 10000
cURL Version: 7.81.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp_
Total Database Size: 3090.71MB
Database Data Size: 2168.69MB
Database Index Size: 922.02MB
wp_woocommerce_sessions: Data: 5.05MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 30.55MB + Index: 8.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 300.84MB + Index: 203.39MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 4.24MB + Index: 1.61MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 3.06MB + Index: 2.15MB + Engine MyISAM
wp_age_restriction_stats: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_categorymeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 1.52MB + Index: 0.70MB + Engine InnoDB
wp_comments: Data: 97.63MB + Index: 60.16MB + Engine InnoDB
wp_cpwebservice_shipments: Data: 86.63MB + Index: 0.78MB + Engine InnoDB
wp_cpwebservice_tracking: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ext_geoiptable: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ext_geoipultimatelock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ext_geoipultimatelock_rules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ext_geoipultimatelock_rules_to_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ext_geoipultimatelock_rules_to_execption: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_cms_nav_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_languages_translations: Data: 0.19MB + Index: 0.08MB + Engine InnoDB
wp_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_strings: Data: 7.52MB + Index: 8.95MB + Engine InnoDB
wp_icl_string_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_pages: Data: 36.83MB + Index: 63.19MB + Engine MyISAM
wp_icl_string_positions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_string_translations: Data: 4.52MB + Index: 3.03MB + Engine InnoDB
wp_icl_string_urls: Data: 0.09MB + Index: 0.09MB + Engine MyISAM
wp_icl_translate: Data: 105.63MB + Index: 12.55MB + Engine InnoDB
wp_icl_translate_job: Data: 1.52MB + Index: 0.30MB + Engine InnoDB
wp_icl_translations: Data: 7.52MB + Index: 14.06MB + Engine InnoDB
wp_icl_translation_batches: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 200.56MB + Index: 1.52MB + Engine InnoDB
wp_ip_geo_block_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ip_geo_block_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ip_geo_block_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_member_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 52.30MB + Index: 8.08MB + Engine InnoDB
wp_portfolio_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 1010.98MB + Index: 436.73MB + Engine InnoDB
wp_posts: Data: 45.22MB + Index: 25.96MB + Engine MyISAM
wp_pps_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pps_popup: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_product_catmeta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_rsgiftvoucher: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rspointexpiry: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
wp_rsrecordpoints: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_rs_expiredpoints_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rs_templates_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_terms: Data: 0.36MB + Index: 0.33MB + Engine InnoDB
wp_term_relationships: Data: 10.52MB + Index: 5.52MB + Engine InnoDB
wp_term_taxonomy: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
wp_usermeta: Data: 40.56MB + Index: 21.06MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.05MB + Index: 0.07MB + Engine MyISAM
wp_wc_customer_lookup: Data: 1.48MB + Index: 0.85MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.36MB + Index: 0.59MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 16.24MB + Index: 11.58MB + Engine MyISAM
wp_wc_order_stats: Data: 4.07MB + Index: 2.21MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 2.28MB + Index: 2.41MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 3.04MB + Index: 3.55MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_arr_log: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wsal_metadata: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
wp_wsal_occurrences: Data: 0.45MB + Index: 0.16MB + Engine InnoDB
wp_wsal_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcan_filter_sessions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yith_wcwl: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.23MB + Index: 0.39MB + Engine InnoDB
wp_yith_ywpar_points_log: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 53.99MB + Index: 9.51MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 1.05MB + Index: 2.48MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.37MB + Index: 0.39MB + Engine MyISAM
wp_yoast_seo_links: Data: 1.42MB + Index: 0.50MB + Engine InnoDB
wp_yoast_seo_meta: Data: 3.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

age_restriction: 1
attachment: 36914
block: 13
custom_css: 2
ditty_news_ticker: 2
easy-pricing-table: 1
export_template: 1
feedzy_categories: 1
mc4wp-form: 1
ml-slider: 1
nav_menu_item: 985
nf_sub: 42
oembed_cache: 282
page: 79
porto_builder: 24
post: 393
product: 12986
product_variation: 30905
question_answer: 53
recipe: 54
shop_coupon: 497
shop_order: 56410
shop_order_refund: 2591
user_request: 1
vc_grid_item: 8
vc4_templates: 5
wafs: 1
wc_crm_tasks: 1
wc_crm_validations: 2
wc_custom_statuses: 1
wccpf: 5
wcst_trigger: 31
wpcf7_contact_form: 5
wphb_minify_group: 39
wprm_recipe: 110
wprss_feed: 1
wprss_feed_item: 20
wprss_feed_template: 2
wpuf_contact_form: 1
wpuf_input: 3
wpupg_grid: 2
yith_best_price: 20
yith_wc_qof_1: 1
yith_wc_surveys: 22
yith_wcan_preset: 3
yith-pos-receipt: 1
yith-pos-register: 1
yith-pos-store: 1
yith-wcbm-badge: 20
yith-wccos-ostatus: 11
ylc-macro: 6
ywar_reviews: 1874
ywcbm-badge-rule: 5
ywcm_message: 3
ywdpd_discount: 2
ywrac_cart: 103
ywrac_email: 3
zn_pb_templates: 2
znpb_template_mngr: 21

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (33) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.5
Age Gate: by Phil Baker – 2.20.2
Akismet Anti-Spam: by Automattic – 4.2.2
WooCommerce Canada Post Shipping Plugin with Print Label: by PluginHive – 2.7.0
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Coinbase Commerce: by Coinbase Commerce – 1.1.4
Contact Form 7: by Takayuki Miyoshi – 5.5.6
WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1
Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Porto Theme - Functionality: by P-Themes – 2.2.3
WooCommerce Cost of Goods: by SkyVerge – 2.11.1
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.3
WooCommerce 'Email Money Transfer' Gateway: by Massoud Shakeri
BlazingSpider – 2.3.3

WooCommerce Paysafe Gateway: by VanboDevelops – 3.8.0
WooCommerce Multilingual: by OnTheGoSystems – 4.12.6
WooCommerce: by Automattic – 6.3.1
Yoast SEO: by Team Yoast – 18.3
WP Rollback: by Impress.org – 1.7.1
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.8
WPML CMS Nav: by OnTheGoSystems – 1.5.5
WPML Sticky Links: by OnTheGoSystems – 1.5.4
WPML String Translation: by OnTheGoSystems – 3.2.1
YITH WooCommerce Best Sellers Premium: by YITH – 1.8.0
YITH WooCommerce Bulk Product Editing Premium: by YITH – 1.9.0
YITH WooCommerce Custom Order Status Premium: by YITH – 1.9.0
YITH WooCommerce PDF Invoices & Packing Slips Premium: by YITH – 3.7.0
YITH WooCommerce Points and Rewards Premium: by YITH – 3.7.0
YITH WooCommerce Questions and Answers Premium: by YITH – 1.11.0
YITH WooCommerce Waiting List Premium: by YITH – 1.16.0
YITH WooCommerce Wishlist Premium: by YITH – 3.7.0

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ✔
Force SSL: ✔
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
featured (featured-2)
outofstock (outofstock)
outofstock (outofstock-fr)
rated-1 (rated-1)
rated-1 (rated-1-2)
rated-2 (rated-2)
rated-2 (rated-2-2)
rated-3 (rated-3)
rated-3 (rated-3-2)
rated-4 (rated-4)
rated-4 (rated-4-2)
rated-5 (rated-5)
rated-5 (rated-5-2)
yith_pos (yith_pos)
yith_pos (brewsky-vapor)
yith_pos (brewsky-vapor-fr)
yith_pos (peak)
yith_pos (peak-fr)
yith_pos (freebase-nicotine-e-liquid)
yith_pos (e-liquide-nicotine-freebase)
yith_pos (e-liquide-50pg-50vg)
yith_pos (50pg-50vg-e-liquid)
yith_pos (30pg-70vg-e-liquid)
yith_pos (e-liquide-30pg-70vg)
yith_pos (e-liquide-70pg-30vg)
yith_pos (70pg-30vg-e-liquid)
yith_pos (20pg-80vg-e-liquid)
yith_pos (20pg-80vg-e-liquide)
yith_pos (e-liquide-au-vegetol-pdo)
yith_pos (vegetol-pdo-e-liquid)
yith_pos (40pg-60vg-e-liquid)
yith_pos (e-liquide-40pg-60vg)
yith_pos (e-liquide-40pg-60vg-fr)
yith_pos (perfect-steam-pg-vg-bases)
yith_pos (bases-pg-vg-perfect-steam)
yith_pos (jean-cloud-mix)
yith_pos (jean-cloud-mix-fr)
yith_pos (ez-diy)
yith_pos (ez-diy-fr)
yith_pos (freebase-nicotine)
yith_pos (nicotine-freebase)
yith_pos (nic-salt-nicotine)
yith_pos (sels-de-nicotine)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #207 - /shop/
Cart: #172 - /cart/
Checkout: #173 - /checkout/
My account: #174 - /my-account/
Terms and conditions: #54538 - /terms-conditions/

### Theme ###

Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ✔
Parent Theme Name: Porto
Parent Theme Version: 6.2.4
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ✔

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 0
Custom formats: 8
Next export: Not scheduled

### Action Scheduler ###

Complete: 17,919
Oldest: 2022-02-17 10:28:46 -0500
Newest: 2022-03-20 11:11:05 -0400

Failed: 2
Oldest: –
Newest: –

Pending: 4
Oldest: 2022-03-20 12:45:43 -0400
Newest: 2022-03-20 12:45:43 -0400

### Paysafe Gateway ###

Integration type: Checkout API
3D Secure: No
3D Secure 2: No
Allow Payments via Saved Cards: Yes
Merchant Accounts for Cards: –
Merchant Accounts for DirectDebit: –
Gateway Mode: Live

### Status report information ###

Generated at: 2022-03-20 11:27:17 -04:00

Juan G. (woo-hc)

(@judagutor)

4 years, 3 months ago

Hi @hucky!

Thank you for sending the System Status.

I think the cause could be a conflict between WooCommerce and your theme or another plugin; an outdated or malfunctioning code could be interfering.

To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!

Thread Starter

hucky

(@hucky)

4 years, 2 months ago

Thank you for your response.
I just install Disable WooCommerce Bloat plugin and it works. The problem was Woocommerce Admin.