Slows page editor

  • Resolved Lee

    (@junior)


    11 months, 2 weeks ago

    I have a few gallery pages where I added images organized with your plugin and whenever I try to edit those pages, they simply hang for quite sometime. I this expected behavior due to the large amount of images? Each page has about 60 images.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    11 months, 2 weeks ago

    Hi @junior ,

    Thanks for coming today.

    Can you please record a short screencast to show us exactly what you are doing?

    You can use loom.com for that.

    Regards.

    Thread Starter Lee

    (@junior)

    11 months, 2 weeks ago

    Try this link: https://jmp.sh/s/NvQeIn3NjOlo5nCbduaH

    I’m not able to reach the page unless I refresh it. It only happens occasionally, but I’m concerned it could slow down my site.

    Plugin Support Bruce

    (@ninjateamwp)

    11 months, 2 weeks ago

    Hi @junior ,

    Sorry, but the screencast is not clear.

    But if I may know, are you trying to show that when you go to “All pages”, the browser tab keeps loading for a long time?

    If so, then can you try to deactivate FileBird, then test it again, how is it?

    Regards.

    Thread Starter Lee

    (@junior)

    11 months, 2 weeks ago

    Sort of. The page keeps on loading after clicking on the “Gallery” page. It just sits there and never loads. Disabling the plugin solves the issue. Again, my site is image heavy with around 60 images in a gallery and nearly 800 total in my site.

    Plugin Support mialewp

    (@mialewp)

    11 months, 2 weeks ago

    Hi @junior,

    Thanks for your response.

    Could you please reach out to our technical support team via ninjateam.org/support?

    Please choose a live chat section for prompt support.

    We would like to check more details on the issue to debug. Since 60 images is not too large.

    Looking forward to hearing back from you.

    Many thanks!

    Mia

    Plugin Support mialewp

    (@mialewp)

    10 months, 2 weeks ago

    Hi @junior,

    Good day!

    Have you resolved the issue yet please? If you still need help, please let us know.

    Thank you!

    Thread Starter Lee

    (@junior)

    10 months, 2 weeks ago

    Yes! It has been resolved. Thank you.

    Plugin Support mialewp

    (@mialewp)

    10 months, 2 weeks ago

    Hi @junior,

    Glad to hear that and thank you so much for the nice review.

    Have a nice day!

Viewing 8 replies - 1 through 8 (of 8 total)

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