Plugin Support
Laszlo
(@laszloszalvak)
Hi @mlutimb
I have just checked the Dashboard of Smart Slider 3 with the latest WordPress version ( 6.5.2 ) and it loaded fine for me.
So I think your problem is caused by either:
- some missing files ( as maybe our plugin was probably also updated, but the update failed for some reason )
- or a .htaccess configuration, that prevents some files from loading
In the first place, I would suggest you to delete Smart Slider 3 ( don’t worry, your sliders won’t be deleted ) and then install it again just like you did the first time:
If that didn’t help either, then you should open the browser console:
then navigate to our Dashboard, and red errors will most likely appear in the console. If you see the errors, then please send us a screenshot of them ( e.g. you could upload the image to a public image sharing site like Imgur and share the url here ). If you don’t want to share the screenshot on this public forum, then please get in touch with use directly over the ticket system here:
and we will continue this discussion there.
Best regards,
Laszlo.