Smart slider doesn’t work with wp rocket

  • Resolved Dubai City Tour

    (@alivanrental)


    5 years, 3 months ago

    Recently i have installed wp rocket and once i open my site live the smart slider hero image wasn’t displaying. Thus i unchecked JS combine option in wp rocket so it start working but the page speed got slower.
    Is there any way to enable JS combine option in wp rocket and the smart slider work??.

    Currently i have disabled JS combine option in wp rocket so the smart slider shows perfectly…

    Please advise accordingly

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Ramona

    (@nextend_ramona)

    5 years, 3 months ago

    Hi @alivanrental

    We’ve made a compatibility fix for WP Rocket lately, but we couldn’t release a new version yet.
    I’ve uploaded the fixed installer for you:
    https://www.dropbox.com/s/ml8uh0qqubw9irl/smart-slider3-wordpress-free-master.zip?dl=1

    I think that should solve your problem. Can you check it?

    You can install this new version by performing a manual update:
    https://smartslider.helpscoutdocs.com/article/1752-update#alternative-wp

    Thread Starter Dubai City Tour

    (@alivanrental)

    5 years, 3 months ago

    For the fix you have sent above… Do we need to uninstall the existing install smart slider and then install the fixes version ? Or just to replace it in existing smart slider?

    Ramona

    (@nextend_ramona)

    5 years, 3 months ago

    Hi @alivanrental

    Depends whether you’re on WordPress 5.5+ or older version.

    For detailed instructions, please check the linked documentation:
    https://smartslider.helpscoutdocs.com/article/1752-update#alternative-wp
    It explains what you need to do for WordPress 5.5+ and older versions and answers the common questions, too.

    Thread Starter Dubai City Tour

    (@alivanrental)

    5 years, 3 months ago

    Its still not working. I am using WordPress 5.4 and have applied the same above method. please help

    Thread Starter Dubai City Tour

    (@alivanrental)

    5 years, 3 months ago

    Sorry i mean i 7.4 PHP version i am using

    Thread Starter Dubai City Tour

    (@alivanrental)

    5 years, 3 months ago

    it works only when I disable the combine javascript file option in the wp rocket. also, i am using PHP version 7.4 … Could you please help as its affecting our website load speed ( our website speed effecting by this option) we need to enable combine javascript files must please.

    Plugin Support Gabor

    (@nextendweb_gabor)

    5 years, 3 months ago

    Hi @alivanrental!

    I think your problem will be given by the JavaScript errors of your website. The way JavaScript errors are working is, that they are stopping all JavaScript codes following them. You can see these errors for example in Chrome if you press F12 -> click on Console -> refresh the page. Currently if I look for example on this page, where you have a Smart Slider too:
    https://www.busrentdubai.ae/bus-rent-dubai-services/
    I can see multiple JavaScript errors not related to our codes. I don’t see JavaScript combination/minification being used, but I do see that besides the 1st error, the rest is caused by some of WP Rocket’s optimization codes, because the way WP Rocket works is, that if you enter any parameter into the url, that page won’t be using WP Rocket anymore:
    https://www.busrentdubai.ae/bus-rent-dubai-services/?1
    and the errors aren’t happening on that page.
    So right now the slider loads fine on that page (even on the WP Rocket version), because our codes are happening before these errors. When you use the JavaScript combination, all js codes are getting into one file, so the order of codes are changing. This is why we could get behind the errors, where codes cannot work any longer. You would need to resolve these errors, if you want to use WP Rocket without creating issues. The first error is connected to some “HappyForms” codes, while the 2nd and 3rd possibly connected to Contact form 7 plugin. If after resolving these errors you would still have a problem with our slider while using JavaScript combine, then please contact us here:
    https://smartslider3.com/contact-us/support/?topic=Other&platform=WordPress&version=Free&website=website-yes
    so we could take a deeper look into the issue.

Viewing 7 replies - 1 through 7 (of 7 total)

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