Smooth scroll compensation malfunctions

Resolved linkjet
(@linkjet)

2 years, 7 months ago

on my website I have a fixed menu that when I click on the table of contents the title is hidden behind the menu, by default I see that the Smooth Scroll Compensation option has the value of 30px if I increase it by even 1px it starts working wrong, instead of going down towards the title, it goes up, from 1 to 30 it works well, but from 31 up it works badly

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Author Magazine3
(@magazine3)

2 years, 7 months ago

Hi, thanks for reaching out to us. We checked the URL you provided and found that no Table of Contents (TOC) was used on that website. Please share the URL where you are using TOC, or if you have turned it off, we kindly request you to turn it on again.
Thread Starter linkjet
(@linkjet)

2 years, 7 months ago
Hello, in all my post has TOC, I send you a URL so you can see the behavior, I set the value to 65px

Adiós a las Contraseñas: Google adopta passkeys (culturatecnologica.com)

update: I just realized that it doesn’t fail in guest mode, only in administrator mode
- This reply was modified 2 years, 7 months ago by linkjet.
- This reply was modified 2 years, 7 months ago by linkjet.
Plugin Author Magazine3
(@magazine3)

2 years, 7 months ago

Hi, thank you for sharing this. We have successfully recreated the issue and raised a GitHub ticket in our repository to fix it in the upcoming update. Till that time we recommend you to use 30px.

You can track the progress here: https://github.com/ahmedkaludi/Easy-Table-of-Contents/issues/620

bigbanks
(@bigbanks)

2 years, 7 months ago

Just installed the plugin, and facing the very same issue as the Thread Starter. Hope it will get fixed soon.

Plugin Author Magazine3
(@magazine3)

2 years, 7 months ago

@bigbanks: Yes, We are working on this concern and soon it will be addressed. We kindly request your patience in the meantime.

You can track the progress here: https://github.com/ahmedkaludi/Easy-Table-of-Contents/issues/620

Plugin Author Magazine3
(@magazine3)

2 years, 6 months ago

Hi All, Hope you’re doing well. We’ve released a new update, so kindly update the plugin with the new version 2.0.58 and give it a try. Please feel free to reach out to us if you have any concerns.

dante675
(@dante675)

2 years, 6 months ago

I have the exact same issue. And the new version does not fix the problem

Thread Starter linkjet
(@linkjet)

2 years, 6 months ago

i still have the same problem

Plugin Author Magazine3
(@magazine3)

2 years, 6 months ago

Hi there, thanks for reaching out. We’ve checked and all functions seem to be working well after the latest update. We’ve tested the issue on our end, and you can see the results in this video: https://gemoo.com/tools/upload-video/share/584029616405557248?codeId=M0G3wNR9qjYlN&card=584029612144144384 .

Please clear your cache and recheck. Also, check for conflicts with themes. If the issue persists, kindly reach out to us with the URL where you are facing the problem.

Plugin Author Magazine3
(@magazine3)

2 years, 6 months ago

Hi, Hope you all are doing well. We are pleased to inform you that we have recently released Version 2.0.59 of our plugin. This update addresses all known issues from previous versions and introduces new features to enhance your experience.

We kindly request you to update the plugin at your earliest convenience and explore the improvements.

Viewing 10 replies - 1 through 10 (of 10 total)

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