SMTP Error: data not accepted.

  • Resolved murilo777

    (@murilo777)


    2 years ago

    Server Response { “code”: 422, “message”: “SMTP Error: data not accepted.”, “errors”: [ “SMTP Error: data not accepted.” ] }

    Can anyone help with this error?

Viewing 1 replies (of 1 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    2 years ago

    Hello @murilo777,

    I understand you’re experiencing an “SMTP Error: data not accepted” issue. Here are some steps to help you troubleshoot the problem:

    1. Confirm the Source of the Email: Check and confirm if it is occurring only for the specific type of emails generated by specific plugin or actions or for all the emails of the website.
    2. Verify SMTP Settings: Double-check that the SMTP settings in your FluentSMTP configuration match those provided by your email provider.
    3. Enable TLS/SSL Encryption: Ensure TLS or SSL is enabled in your FluentSMTP settings and that your email provider supports encryption.
    4. Disable Other SMTP Plugins: Deactivate any other SMTP plugins you may have installed to eliminate any potential conflicts.
    5. Contact Email Provider: If the issue persists, reach out to your email provider’s support team for further assistance. They can provide more specific guidance based on your account and server configuration.

    Please let me know if these steps resolve your issue. If not, I’m happy to assist you further.

    Additional Notes:

    • Remember to check your website’s error logs for any additional clues about the cause of the error.
    • If you have recently made any changes to your SMTP settings or email provider, these could also contribute to the issue.
Viewing 1 replies (of 1 total)

The topic ‘SMTP Error: data not accepted.’ is closed to new replies.