• Resolved eds123

    (@eds123)


    Here is the error log.
    Yes, the username and password are correct.
    Any ideas, please?

    Versions:
    WordPress: 6.1.1
    WordPress MS: No
    PHP: 7.3.33
    WP Mail SMTP: 3.6.1
    
    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused
    Host: in-v3.mailjet.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)
    
    Server:
    OpenSSL: OpenSSL 1.1.1p 21 Jun 2022
    Apache.mod_security: No
    
    Debug:
    Email Source: WP Mail SMTP
    Mailer: Other SMTP
    SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused
    
    SMTP Debug:
    2022-11-23 13:44:34 Connection: opening to in-v3.mailjet.com:587, timeout=300, options=array()
    
    2022-11-23 13:44:35 Connection failed. Error #2: stream_socket_client(): unable to connect to in-v3.mailjet.com:587 (Connection refused) [/home/y4vlzrrz1ldu/public_html/edsumner.com/wp-includes/PHPMailer/SMTP.php line 389]
    
    2022-11-23 13:44:35 SMTP ERROR: Failed to connect to server: Connection refused (111)
    
    SMTP Error: Could not connect to SMTP host. Failed to connect to server
Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @eds123,

    Thanks for reaching out!

    The error “could not connect to SMTP host” generally indicates that your web server isn’t able to connect to the SMTP server. There could be a firewall between your web server and the SMTP server or something similar.

    In the meantime, you can try configuring an alternative mailer of your choice.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

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